Senior Program Manager

Own Windows Enterprise Deals and Enterprise device offer programs end-to-end across design, implementation, launch, execution, monitoring, and optimization Design and evolve program requirements, partner eligibility criteria, business rules, compliance controls, and operating processes aligned to WDS strategy Design Enterprise deals, including deals processes, deal requirements, deal governance, legal and compliance alignment, audit requirements, and exception management Create scalable program guides, disclosures, operational tools, and execution models that enable consistent global executive Build repeatable processes and programmatic mechanisms that improve efficiency, accountability, and execution quality across commercial programs * Partner across Senior Leadership, Category, Sales, Marketing, Legal/CELA, Compliance, Engineering, and Operations to design, implement, and govern commercial programs and Enterprise deal frameworks Lead annual and multi-year program strategy, planning, design, implementation, and optimization to support WDS Commercial objectives Develop and maintain programmatic structures supporting: Establish and manage program operating rhythms, stakeholder reviews, partner communications, and execution oversight Develop performance measurement frameworks, compliance scorecards, operational KPIs, and reporting models Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement 4+ years of experience in Program Management, Sales Operations, Business Development, Operations, Compliance, or a related field Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement Experience designing and operating large-scale global programs from strategy through implementation and execution Experience building scalable business processes, program infrastructure, and operating models Experience operating in complex, highly matrixed environments with competing stakeholder priorities