indeed
Senior Program Manager, Global Catalog Operations
Amazon.com
Tamil Nadu, IND
Full-time
Onsite
Discovered 1 weeks ago
Program managementProject managementCross-functional collaborationData analysisData and metricsProcess improvement
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Program managementProject managementCross-functional collaboration
Role Overview
Lead significantly complex global catalog support operations initiatives across multiple teams and organizations.
Drive clarity in ambiguous situations, make trade-off decisions, manage risks, and deliver programs to closure.
Use analytical skills, data insights, and sound judgment to solve complex logistics challenges.
Key Skills for This Role
Program managementProject managementCross-functional collaborationData analysisData and metricsProcess improvement
Full Job Posting
Role overview
Lead significantly complex global catalog support operations initiatives across multiple teams and organizations.
Drive clarity in ambiguous situations, make trade-off decisions, manage risks, and deliver programs to closure.
Use analytical skills, data insights, and sound judgment to solve complex logistics challenges.
Program delivery
- Drive projects and programs across internal and external teams to achieve dependent deliverables with required quality.
- Communicate operational status, issues, and business drivers during activity cycles and regular reviews.
- Monitor, identify, and prevent potential issues while escalating risks and operating-plan variances.
- Meet critical business needs within time constraints while ensuring service requirements are met.
Analysis and improvement
- Analyze fragmented datasets to discern insights and inform decisions.
- Develop performance metrics to drive business results.
- Lead initiatives to identify and eliminate root causes of defects and improve efficiency.
- Write recommendations covering customer pain points, opportunity size, data insights, and stakeholder anecdotes.
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