Senior Program Manager - Credit Lifecycle
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Key skills for this role
About the Role
C5i is seeking a Senior Program Manager to lead end-to-end credit, corporate banking, and regulatory transformation initiatives.
Key Skills for This Role
Responsibilities
- Lead multi stream transformation programs across corporate banking, lending, credit operations, and digital platforms
- Ensure delivery outcomes align with CIBG strategy, regulatory expectations, and enterprise credit policies
- Establish and manage PMO governance, RAID management, budget control, and executive level reporting
- Manage budgets, vendor partners, and cross functional delivery teams spanning business, credit, operations, and IT
- Drive change management, operational readiness, UAT strategy, and post go live adoption and value realization
- Work closely with credit risk, compliance, legal, and cybersecurity to ensure regulatory, audit, and risk assurance
- Oversee integrations with LOS, LMS, core banking, credit risk engines, and external data bureaus/credit providers
- Support innovation initiatives around credit automation, digital journeys, data driven decisioning, and process simplification
Requirements
- 8–12 years of experience in banking transformation or large scale program delivery in corporate banking, credit, lending, or risk
- Deep understanding of credit lifecycle processes: origination, underwriting, approval workflows, operations, and monitoring
- Proven track record in delivering complex technology enabled change across corporate banking or credit transformation programs
- Strong familiarity with CBUAE guidelines, credit bureau integrations, regulatory reporting, and GCC supervisory frameworks
- Working knowledge of payments modernization, digital channels, data integration, and customer lifecycle management
- Experience collaborating with system integrators, credit workflow vendors, and enterprise technology platforms
- Bachelor's degree in Business, Finance, Technology, or related fields (MBA preferred)
- Certifications such as PgMP, PMP, Prince2, or Agile (Scrum Master) preferred
Full Job Posting
Company Overview
- C5i is a pure play AI & Analytics provider that combines the power of human perspective with AI technology to deliver trustworthy intelligence.
- The company drives value through a comprehensive solution set, integrating multifunctional teams with technical and business domain expertise.
- C5i caters to some of the world’s largest enterprises, including many Fortune 500 companies, across TMT, Pharma & Lifesciences, CPG, Retail, Banking, and other sectors.
Key Responsibilities
- Lead multi stream transformation programs across corporate banking, lending, credit operations, and digital platforms.
- Ensure delivery outcomes align with CIBG strategy, regulatory expectations, and enterprise credit policies.
- Establish and manage PMO governance, RAID management, budget control, and executive level reporting.
- Manage budgets, vendor partners, and cross functional delivery teams spanning business, credit, operations, and IT.
- Drive change management, operational readiness, UAT strategy, and post go live adoption and value realization.
- Work closely with credit risk, compliance, legal, and cybersecurity to ensure regulatory, audit, and risk assurance.
- Oversee integrations with LOS, LMS, core banking, credit risk engines, and external data bureaus/credit providers.
- Support innovation initiatives around credit automation, digital journeys, data driven decisioning, and process simplification.
Required Qualifications – CIBG & Credit Focus
- 8–12 years of experience in banking transformation or large scale program delivery in corporate banking, credit, lending, or risk.
- Deep understanding of credit lifecycle processes: origination, underwriting, approval workflows, operations, and monitoring.
- Proven track record in delivering complex technology enabled change across corporate banking or credit transformation programs.
- Strong familiarity with CBUAE guidelines, credit bureau integrations, regulatory reporting, and GCC supervisory frameworks.
- Working knowledge of payments modernization, digital channels, data integration, and customer lifecycle management.
- Experience collaborating with system integrators, credit workflow vendors, and enterprise technology platforms.
- Exposure to RegTech, data governance, cybersecurity, or operational resilience initiatives is an advantage.
Preferred Expertise – Credit & Corporate Banking
- Experience with credit decision engines, scoring models, automation platforms, or workflow systems.
- Understanding of corporate banking products: lending, trade finance, working capital, treasury.
- Knowledge of integration patterns, API frameworks, and ecosystem partnerships relevant to credit and corporate banking.
Core Skills & Certifications
- Strong governance, delivery management, and senior stakeholder engagement skills.
- Excellent communication, leadership presence, and executive reporting abilities.
- Strategic thinker with the ability to navigate ambiguity and drive large programs to closure.
- Bachelor’s degree in Business, Finance, Technology, or related fields (MBA preferred).
- Certifications such as PgMP, PMP, Prince2, or Agile (Scrum Master) are preferred.
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