Senior Product Manager - Platform

Job Description

• Building the Future of Crypto
• Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
• What makes us different?
• Kraken is a mission-focused company rooted in crypto values.
• As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion.
• For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
• Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.
• We also expect candidates to familiarize themselves with the Kraken app.
• Learn how to create a Kraken account here.
• As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages.
• Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space.
• Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
• Become a Krakenite and build the future of crypto!
• Proof of work
• The team
• The Growth team is responsible for building seamless, engaging client journeys that drive activation and adoption.
• Within this team, you will lead strategy and execution for onboarding and verification experiences across consumer, business, and institutional clients.
• We’re looking for a Senior Product Manager who can think strategically, influence cross-functional stakeholders, and deliver regulatory-compliant, high-performing solutions at scale.
• You’ll own a critical part of our growth funnel and set the direction for onboarding globally.
• The opportunity
• Define and own the onboarding platform strategy, building the foundational infrastructure that powers identity verification, KYC workflows, and client activation across Consumer, Business, and Institutional segments.
• Lead the rearchitecture of Kraken’s onboarding platform, translating technical debt and infrastructure investment into clear business outcomes like faster launches, improved reliability, and reduced operational risk.
• Build a self-serve onboarding platform that enables product and engineering teams to independently launch onboarding flows, experiments, and regional experiences without relying on a central team.
• Partner deeply with engineering to scale core onboarding capabilities such as identity verification, document processing, verification orchestration, and compliance workflows.
• Transform onboarding from a set of isolated flows into a unified platform, enabling teams to unlock new products like Futures, Margin, and Kraken Pro through modular, reusable capabilities.
• Align product, engineering, compliance, and operations stakeholders, ensuring platform investments support both regulatory requirements and product velocity.
• Define adoption and success metrics for the onboarding platform, driving measurable improvements in activation rates, team velocity, and platform utilization.
• Shape the future of crypto onboarding, anticipating regulatory shifts and building scalable infrastructure that supports global expansion.

Skills You Should Hodl

• 5+ years of product management experience, including experience building platforms, infrastructure products, or internal developer tooling.
• Proven experience delivering platform or self-serve products, with internal teams (engineering, product, operations) as your primary customers.
• Strong ability to translate technical infrastructure work into business impact, influencing stakeholders to prioritize foundational investments.
• Experience leading large-scale platform evolutions or rearchitectures, balancing long-term system health with near-term product delivery.
• Track record of enabling teams through scalable mechanisms such as documentation, self-serve tooling, platform APIs, and developer workflows.
• Excellent communication and stakeholder management skills, including writing strategy docs, PRDs, and narratives that influence senior leadership.
• Passion for Bitcoin and crypto, and belief in Kraken’s mission to accelerate global adoption of digital assets.
• Nice to haves
• Deep understanding of onboarding, identity verification, or regulated workflows, including KYC/AML requirements in fintech, crypto, or similar industries.
• *Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.*
• *Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.*
• *We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.*
• Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives.
• We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job.
• We encourage you to apply for roles where you dont fully meet the listed requirements, especially if youre passionate or knowledgable about crypto!
• We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process.
• These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions.
• Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.
• As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind.
• Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
• Stay in the know
• Follow us on Twitter
• Learn on the Kraken Blog
• Connect on LinkedIn

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