Senior Product Manager
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Key skills for this role
About the Role
Soar, a global fintech startup, is seeking a Senior Product Manager to own the vision, strategy, and delivery of enterprise systems, core platforms, and integrations. The role involves leading platform strategy, 3rd-party integrations, CRM, admin portals, and ensuring regulatory compliance.
Key Skills for This Role
Responsibilities
- Define and own the long term platform and internal systems strategy aligned with business growth and regulatory requirements
- Set platform principles and standards (API first, reuse driven, audit ready, security by default)
- Proactively identify structural platform gaps and lead initiatives to address scalability, reliability, and operational risk
- Lead product ownership for complex 3rd party integrations including identity, credit bureaus, banking, payments, and government systems
- Own the product direction for CRM and customer support systems supporting customer lifecycle, case handling, and compliance workflows
- Lead product ownership of admin portals and internal dashboards for operations, risk, compliance, and finance teams
- Act as a senior product partner to Risk, Compliance, Legal, and InfoSec, translating regulatory obligations into scalable platform capabilities
- Own and communicate a multi quarter platform roadmap balancing regulatory commitments, operational efficiency, and product enablement
- Work closely with engineering leadership to define non functional requirements and ensure safe delivery
- Define and own senior level platform KPIs including adoption, reliability, and operational efficiency
Requirements
- 8+ years of Product Management experience, with significant ownership of platform or internal products in fintech or other regulated industries
- Proven experience leading 3rd party integrations at scale
- Proven experience leading CRM and customer support platforms
- Proven experience leading admin portals and operational tooling
- Strong understanding of financial transaction flows and risk controls
- Strong understanding of APIs, distributed systems, and integration patterns
- Strong understanding of regulatory frameworks (KYC, AML, data privacy)
- Demonstrated ability to lead through influence in complex, cross functional environments
Full Job Posting
About Us
- Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its
Role Summary
- The Senior Product Manager owns the vision, strategy, and delivery of enterprise systems, core platforms and integrations that enable secure, compliant, and scalable fintech products.
- This role has end to end ownership of shared capabilities and operational platforms—including 3rd party integrations, CRM, customer support systems, admin portals, and data platforms—used across multiple product and business squads.
- This is a senior, high impact role requiring strong judgment in regulated environments, the ability to lead through influence, and a deep understanding of how platform decisions affect customer experience, operational efficiency, and regulatory posture.
Key Responsibilities
- Define and own the long term platform and internal systems strategy aligned with business growth and regulatory requirements.
- Set platform principles and standards (API first, reuse driven, audit ready, security by default).
- Proactively identify structural platform gaps and lead initiatives to address scalability, reliability, and operational risk.
- Lead product ownership for complex 3rd party integrations including identity and verification providers, credit bureaus, banking, payments, and government systems.
- Own the product direction for CRM and customer support systems supporting customer lifecycle, case handling, and compliance workflows.
- Lead product ownership of admin portals and internal dashboards for operations, risk, compliance, and finance teams.
- Act as a senior product partner to Risk, Compliance, Legal, and InfoSec, translating regulatory obligations into scalable platform capabilities.
- Own and communicate a multi quarter platform roadmap balancing regulatory commitments, operational efficiency, and product enablement.
- Work closely with engineering leadership to define non functional requirements and ensure safe delivery.
- Define and own senior level platform KPIs including adoption, reliability, and operational efficiency.
Required Skills & Experience
- 8+ years of Product Management experience, with significant ownership of platform or internal products in fintech or other regulated industries.
- Proven experience leading 3rd party integrations at scale.
- Proven experience leading CRM and customer support platforms.
- Proven experience leading admin portals and operational tooling.
- Strong understanding of financial transaction flows and risk controls.
- Strong understanding of APIs, distributed systems, and integration patterns.
- Strong understanding of regulatory frameworks (KYC, AML, data privacy).
- Demonstrated ability to lead through influence in complex, cross functional environments.
Preferred Qualifications
- Experience as a Senior / Lead Platform PM or Technical PM.
- Background in lending, mortgages, payments, or identity platforms.
- Experience working directly with regulators, auditors, or compliance reviews.
- Familiarity with cloud security, access management, and observability.
- Experience mentoring junior PMs or shaping product standards.
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