Senior Product Manager

Responsibilities:

• The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.
• Own and lead all aspects of an established agile team, including backlog grooming, prioritization, and cross-functional coordination, with a focus on delivering AI-driven product capabilities.
• Translate AI platform capabilities into customer-facing, talent-facing, and internal product experiences that deliver measurable business value.
• Responsible for defining the scope of new product features and ongoing feature improvements.
• Write and prioritize user stories and define acceptance criteria.
• Establish and maintain a high level of credibility with internal and external partners.
• Break down complex problems and use data, analytics, and user research to inform product direction and validate AI-driven solutions.
• Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.
• Run various ad-hoc research and business analyses to assess opportunities and risks.
• Take ownership of identifying and solving complex product challenges that align with both short-term goals and long-term strategic initiatives.
• Apply system-analyst techniques and procedures, including consulting with users to determine hardware, software, or systems functional specifications.

In the first week, expect to:

In the first month, expect to:

In the first three months, expect to:

In the first six months, expect to:

In the first year, expect to:

Qualifications and Job Requirements:

• Bachelor’s degree is required, preferably in a technical discipline.
• At least 5 years of proven software product management experience.
• Proven ability to lead products end-to-end from early discovery and zero-to-one development through launch, iteration, and scale, even in ambiguous environments.
• Proven experience managing the development and launch of mobile, desktop, and web applications across the full product lifecycle is a plus.
• Knowledge of AI product development processes and best practices.
• Experience designing and launching AI-powered product features that improved engagement, efficiency, and measurable business outcomes.
• Experience building and orchestrating intelligent workflows by connecting systems and automation tools to solve problems at scale.
• Experience with third-party system integrations is a plus.
• Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.
• Strong expertise in using data to make decisions with a variety of tools and methodologies to gather and synthesize information.
• Ability to creatively craft solutions through data and a customer-centric approach.
• Ability to build wireframes and mockups, with an aptitude for keeping things simple.
• Be meticulous and have a high bar for quality when writing user stories, reviewing designs, brainstorming technical approaches, and testing a feature before it is released.
• Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.
• Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.
• Outstanding written and verbal communication skills.
• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
• You thrive in environments where you are empowered to lead by doing, working directly with users, data, and your team to make progress and drive results.
• You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

Paul Timmermann — SVP, Product

Ian Braunstein — Senior Director of Product

Working at Toptal