Senior Presales Solutions Architect

Requirements

• Required Qualifications
• Bachelor’s degree in computer science, software engineering, information systems, data science, artificial intelligence or a related field.
• A master’s degree is preferred.
• Minimum of eight years of experience in software engineering, solution architecture, digital solutions, enterprise applications, AI, data or business intelligence.
• Minimum of four years of experience in technical presales, solution consulting, enterprise architecture or proposal management.
• Minimum of three years of experience working with telecom operators, telecom projects or telecom-related solutions.
• Proven experience responding to enterprise, government and telecom RFPs, RFIs and tenders.
• Demonstrated experience designing and presenting complex enterprise and telecom solutions.
• Experience working with technology vendors, system integrators, implementation partners and multidisciplinary delivery teams.
• Experience in customer-facing technical roles and executive-level presentations.
• Required Technical Knowledge
• Digital Solutions
• Enterprise portals and web applications
• Mobile applications
• Content management systems
• Workflow and business-process management
• Customer-experience platforms
• Omnichannel solutions
• Identity and access management
• API and integration platforms
• Enterprise search and document management
• Microservices and Cloud-Native Architecture
• Microservices architecture
• Domain-driven design
• REST APIs and event-driven architecture
• API gateways and service mesh
• Kafka or similar event-streaming platforms
• Docker and Kubernetes
• CI/CD and DevSecOps
• Observability, logging, monitoring and tracing
• High availability and disaster recovery
• Cloud, on-premises and hybrid architectures
• Artificial Intelligence
• Machine learning and deep learning concepts
• Generative AI and large language models
• Retrieval-augmented generation
• Vector databases and embeddings
• AI agents and tool integration
• Natural language processing
• Computer vision
• Recommendation and forecasting
• Model deployment and monitoring
• Responsible AI and AI governance
• Data and Business Intelligence
• Data integration and ETL/ELT
• Data warehouses, data lakes and lakehouses
• Data modelling
• Data quality and governance
• Dashboards and data visualization
• KPIs and analytical reporting
• Power BI, Tableau, Qlik, Looker or equivalent platforms
• SQL and relational databases
• Big-data and streaming concepts
• Metadata, lineage and master-data management
• Telecom
• Telecom customer journeys and digital channels
• Business Support Systems and Operations Support Systems
• Customer relationship management
• Product and service catalogues
• Order management
• Billing and charging
• Service provisioning and activation
• Service and network inventory
• Service assurance and fault management
• Telecom APIs and integration platforms
• TM Forum concepts and Open APIs
• Telecom analytics and operational KPIs
• Customer-experience, loyalty and churn use cases
• Security and Compliance
• Application and API security
• Encryption and secrets management
• Secure software-development practices
• Data privacy and classification
• Cybersecurity requirements
• Auditability and compliance
• Saudi and regional regulatory requirements
• Required Presales Skills
• Strong technical proposal-writing skills.
• Ability to interpret complex RFP and tender requirements.
• Strong architecture and solution-design capabilities.
• Ability to estimate effort, resources, infrastructure and licensing.
• Strong presentation, demonstration and storytelling skills.
• Ability to connect technical capabilities with measurable business value.
• Strong analytical and problem-solving skills.
• Ability to manage multiple opportunities and tight deadlines.
• Strong stakeholder, vendor and partner coordination skills.
• Commercial awareness and understanding of proposal profitability.
• Ability to challenge unrealistic scope, timelines or assumptions professionally.
• Strong English communication and technical-writing skills.
• Arabic communication skills are preferred for customer-facing roles in Saudi Arabia.
• Behavioral Competencies
• Customer-focused and business-oriented.
• Accountable and results-driven.
• Structured and detail-oriented.
• Proactive in identifying risks and gaps.
• Confident when communicating with senior stakeholders.
• Collaborative across sales, technical, delivery and commercial teams.
• Able to work effectively under pressure.
• Capable of making decisions with incomplete information.
• Strong negotiation and influencing skills.
• Committed to quality, accuracy and continuous improvement.
• Able to take ownership of opportunities from qualification through delivery handover.
• Key Performance Indicators
• Technical proposal quality and compliance.
• Percentage of proposals submitted on time.
• Opportunity technical-qualification accuracy.
• Opportunity win rate.
• Accuracy of effort and cost estimates.
• Number of proposal clarifications caused by technical gaps.
• Customer satisfaction with presentations and demonstrations.
• Effectiveness of presales-to-delivery handover.
• Number of reusable solution assets and proposal templates developed.
• Contribution to the qualified sales pipeline and awarded opportunities.
• Alignment between proposed and delivered scope.
• Identification and prevention of technical and commercial risks.
• Collaboration effectiveness with sales, delivery, finance and partners.
• Quality of telecom solution designs and proposal responses.
• Preferred Certifications
• TOGAF or equivalent architecture certification
• AWS, Microsoft Azure, Google Cloud or Oracle Cloud architecture certification
• Kubernetes or cloud-native certification
• AI, machine-learning or generative-AI certification
• Microsoft Power BI or another BI-platform certification
• TM Forum certification
• ITIL, COBIT or project-management certification
• Security architecture or cybersecurity certification
• Mandatory Experience Statement
• Telecom industry experience is mandatory. The candidate must demonstrate practical involvement in telecom presales, solution architecture, enterprise-solution delivery or technical proposal development for telecom operators or communication-service providers.