Senior Operations Supervisor / Operations Coordinator
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Key skills for this role
About the Role
Newton Group of Institutes is hiring a Senior Operations Supervisor to manage and coordinate four Operations Supervisors at their Head Office in Al Ain. The role requires 5+ years of experience in the education/training field and fluency in English and Hindi.
Key Skills for This Role
Responsibilities
- Manage and monitor the daily performance of four Operations Supervisors
- Ensure smooth coordination between branches, departments, students, trainers, and management
- Follow up on admissions, class schedules, student complaints, pending works, staff coordination, and daily operational reports
- Conduct regular meetings with supervisors and ensure all tasks are completed on time
- Maintain proper reporting, discipline, documentation, and operational standards across all branches
- Support management in improving systems, staff performance, student satisfaction, and overall branch operations
Requirements
- Minimum 5 years of experience in a training institute, education center, or similar field
- Strong leadership and follow up skills
- Excellent communication in English and Hindi
- Ability to manage teams, solve problems, and work under pressure
- Good reporting, coordination, and computer skills
Full Job Posting
Position Overview
- Newton Group of Institutes is hiring an experienced Senior Operations Supervisor to manage and coordinate our four Operations Supervisors at our Head Office in Al Ain.
Key Responsibilities
- Manage and monitor the daily performance of four Operations Supervisors.
- Ensure smooth coordination between branches, departments, students, trainers, and management.
- Follow up on admissions, class schedules, student complaints, pending works, staff coordination, and daily operational reports.
- Conduct regular meetings with supervisors and ensure all tasks are completed on time.
- Maintain proper reporting, discipline, documentation, and operational standards across all branches.
- Support management in improving systems, staff performance, student satisfaction, and overall branch operations.
Requirements
- Minimum 5 years’ experience in a training institute, education center, or similar field.
- Strong leadership and follow up skills.
- Excellent communication in English and Hindi.
- Ability to manage teams, solve problems, and work under pressure.
- Good reporting, coordination, and computer skills.
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