Senior Operations Program Manager

Requirements

• Required Qualifications
• Active Top Secret clearance required.
• Active U.S. Passport required.
• Project management certification, such as Certified Associate in Project Management (CAPM), Project Management Professional (PMP), or similar credential.
• Intermediate proficiency with Microsoft Office and Microsoft 365 applications, including Word, Excel, PowerPoint, Teams, OneNote, Project, Visio, and SharePoint.
• Strong written communication skills, including the ability to write clear, accurate, and audience-appropriate content.
• Ability to analyze operational information, identify risks or impacts, and communicate findings clearly.
• Ability to manage multiple priorities, deadlines, and stakeholder needs in a remote work environment.
• Strong attention to detail, organization, and follow-through.
• Preferred Qualifications
• Experience supporting security operations, government contracts, cleared programs, or mission-critical operational environments.
• Experience developing procedures, job aids, operational communications, reports, or audit-support documentation.
• Proficiency with automation tools, such as Power Automate.
• Proficiency with data visualization or reporting tools, such as Power BI.
• Experience working with SharePoint, Visio, Microsoft Project, or similar tools to support documentation, project tracking, workflows, or reporting.
• Skills / Competencies
• Project management and task coordination
• Operational reporting and analysis
• Clear written and verbal communication
• Process improvement and risk awareness
• Documentation accuracy and version control
• Stakeholder coordination
• Analytical thinking and problem-solving
• Strong attention to detail
• Sound judgment and professionalism
• Ability to work independently in a remote environment
• Ability to translate complex operational information into clear guidance
• Discretion when handling sensitive, proprietary, or security-related information
• Work Environment and Physical Requirements
• This position is performed in a remote work environment.
• Travel is expected to be minimal, approximately 0 to 10%.
• Must be able to work at a computer for extended periods and communicate effectively using phone, email, video conferencing, and Microsoft 365 collaboration tools.
• Must be able to manage deadlines, documentation, reporting, and stakeholder communications in a professional remote setting.
• Must comply with all company, contract, security, and confidentiality requirements.

Summary