Senior Operations Manager - Restaurants (QSR )
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Key skills for this role
Role Overview
· Streamline restaurants workflow, production plan and target quality levels
· Provide organizational directions to deliver the short- and long-term sales and profit results – through people development and improving restaurant operations.
· Analyze the operational and financial reports for each restaurant and generate strategies and actions to reach the monthly and annual goals.
· Preparing, examining & analyzing accounting records, financial statements & other financial reports to assess accuracy, completeness and conformance to reporting & procedural standards
· Control operational costs, track P&L, monitor revenue, and manage vendor relationships to meet budgetary goals.
· Coordinate with Area Managers and store managers to ensure smooth operations
· Ensure compliance with all health, safety, and sanitation regulations.
· Implement procedures to improve efficiency, analyze performance metrics, and drive sales.
· Evaluate labour, cost of goods and waste, and adjusting purchasing or schedules when variances appear.
· Provide training, setting benchmarks, giving feedback and building a culture of accountability for new hires
· Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; Adherence to company SOP’s
· Plan menus by consulting with management; estimates food costs and profits; adjust menus (Menu engineering).
· Stay ahead of the operations through restaurants visits per company policy and evaluate restaurant practice against company standards.
· Prepare regular performance reports to the management
· Monitor progress towards objectives and development plans on a quarterly basis, placing an emphasis on results versus activities and the development of business
Key Skills for This Role
Full Job Posting
Operations and Performance
- Streamline restaurant workflows, production plans, and target quality levels.
- Provide direction to achieve short- and long-term sales and profit results through people development and improved operations.
- Implement procedures to improve efficiency, analyze performance metrics, and drive sales.
- Coordinate with area managers and store managers to ensure smooth operations.
Financial and Cost Management
- Analyze operational and financial reports for each restaurant and develop strategies to meet monthly and annual goals.
- Prepare and examine accounting records, financial statements, and other reports for accuracy, completeness, and procedural compliance.
- Control operational costs, track P&L, monitor revenue, and manage vendor relationships to meet budget goals.
- Evaluate labor, cost of goods, and waste, adjusting purchasing or schedules when variances occur.
People and Compliance
- Provide training, set benchmarks, give feedback, and build a culture of accountability for new hires.
- Maintain safe, secure, and healthy environments by enforcing sanitation standards and procedures.
- Ensure compliance with legal regulations and company standard operating procedures.
Menu and Restaurant Oversight
- Plan menus, estimate food costs and profits, and adjust menus using menu engineering.
- Visit restaurants according to company policy and evaluate practices against company standards.
- Prepare regular performance reports for management.
- Monitor progress toward objectives and development plans quarterly, emphasizing results and business development.
Required Qualifications and Skills
- Bachelor's degree in a relevant field or relevant certifications.
- Proven managerial experience handling multiple restaurants in the UAE.
- Excellent knowledge of organizational effectiveness and operations management.
- Outstanding leadership and analytical skills.
- Excellent decision-making skills.
Compensation
- Pay is AED 15,000 to AED 19,000 per month.
Work Location
- The work location is in person.
Employment
The position is full-time.
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