Senior Officer - Logistics

Overview

Key Responsibilities

• Coordinates domestic and international shipments to ensure the timely delivery of materials supporting operational and maintenance requirements.
• Tracks shipment status and proactively addresses logistics issues or delays that may impact operations.
• Coordinates critical shipments and assist Aircraft on Ground (AOG) team to ensure rapid material delivery and minimise operational disruption.
• Ensures shipping documentation is prepared and verified in compliance with customs regulations, international shipping requirements, and company procedures.
• Monitors preparation and accuracy of shipping documentation, including commercial invoices, packing lists, airway bills, and export/import documentation.
• Coordinates customs clearance activities with customs brokers and logistics providers to ensure timely and compliant clearance of shipments.
• Monitors performance and SLAs of freight forwarders and logistics service providers to ensure service quality, reliability, and contractual compliance.
• Coordinates with internal teams, including Purchasing, Component Management, Stores and Cargo, to ensure effective logistics support for operational requirements.
• Monitors freight costs, transportation expenses, customs charges, and logistics-related expenditures to support cost-effective shipment planning.
• Maintains accurate shipment records and system updates within the Enterprise Resource Planning (ERP) and maintenance systems.
• Prepares shipment status reports, logistics performance updates, and operational metrics for management review.
• Supports AOG recovery by coordinating urgent logistics arrangements with internal teams and logistics providers.
• Ensures compliance with export control, non-proliferation, dangerous goods, and other applicable trade and logistics regulations related to the movement of aviation materials.
• Supports cost control and budget monitoring activities by maintaining logistics cost data and identifying opportunities to optimise freight and transportation expenditures.
• Identifies and supports continuous improvement initiatives to enhance logistics efficiency, shipment visibility, and operational responsiveness.

Qualifications

• Bachelor's Degree (3+ years)
• Bachelor’s degree in Logistics, Supply Chain Management, Aviation Management, or related discipline.
• Fluent in English
• Experience in logistics operations, freight management, or supply chain coordination within an airline, MRO, or aviation-related organisation. Experience managing international shipments, customs clearance, freight forwarders, and AOG logistics.
• Systems Knowledge (if applicable) Knowledge of aviation ERP or maintenance systems such as AMOS, TRAX, or equivalent, and proficiency in Microsoft Excel and shipment tracking tools.
• Years with qualifications: 5 - 7 years
• Relevant aviation or supply chain certifications are an advantage.

Competencies

• Customer Focus
• Team work
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience and Flexibility (Can do attitude)
• ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team.
• Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.