Senior Network Site Reliability Engineer

Owning the operational aspect of the network infrastructure, ensuring its high availability and reliability, actively working on network incidents and service requests.

Partnering with architecture and deployment teams to guarantee that new implementations are supportable and align with production standards.

Advocating for and implementing automation to reduce toil and improve operational efficiency. Minimizing manual operational tasks to achieve and maintain Service Level Objectives (SLOs).

Monitoring network performance, identifying areas for improvement, and collaborating with relevant teams to implement refinements. Proactively identifying and mitigating network risks to promote continuous improvement.

Collaborating with domain experts across functions to resolve production issues swiftly and effectively, ensuring customer happiness.

Conducting blameless postmortems and following through on Root Cause Analyses (RCAs).

Discovering opportunities for operational improvements and teaming up with colleagues to devise solutions that enhance excellence and sustainability in network operations.

Developing knowledge base articles for automation and bots.

Educational Background: Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent experience.

Work Background: A minimum of 10 years of industry practice in network operations or related fields concentrating on support, automation & site reliability engineering. Familiarity with both enterprise and the data center networks is critical.

Strong proficiency in network fundamentals & fixing complex network issues with expertise in network tech like TCP/UDP, IPv4/IPv6, BGP, OSPF, ISIS, VPN, L2 switching, Firewalls, Load Balancers, Data Center Network technologies, Wireless etc. Consistent track record in network operations.