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Senior Network Operations Engineer

Megaport
Gurugram, IND
Full-time
Senior · 6+ years experience
Onsite
Discovered 2 weeks ago
CiscoJuniperAWSOraclePythonPerl
Free

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  • Design, analyse, test, and deploy new network sites and infrastructure.
  • Plan and execute network deployments and upgrades.
  • Plan and execute data centre onboarding, PoP deployments, and network equipment installations.
  • Configure and deploy enterprise networking equipment (Cisco and Juniper) via secure remote methods.
  • Design, implement, and test Cloud On-Ramp connectivity with providers such as AWS, Azure, and Oracle.
  • Design, implement, and validate global network circuits.
  • Operate and maintain the next-generation global network infrastructure.
  • Provide Level 3 escalation support for major network incidents and customer-impacting issues.
  • Support Network Operations Centre (NOC) teams during incident mitigation and troubleshooting.
  • Identify the root causes of network issues and implement preventive measures.
  • Document operational procedures and completed work in internal systems.
  • Actively monitor, plan and execute network capacity management initiatives.
  • Support network risk management and resilience improvements.
  • Identify opportunities to redesign the network to optimise performance, scalability, and cost efficiency.
  • Execute assigned procurement activities to ensure adherence to network design standards.
  • Perform carrier and vendor technical analysis.
  • Manage assigned network deployment and infrastructure projects end-to-end.
  • Coordinate with engineering, deployment, and operations teams to ensure successful delivery.
  • Provide regular reporting on network performance, deployments, and infrastructure growth.
  • Contribute to technical documentation, SOPs, and operational processes.
  • Provide mentorship and technical guidance to junior engineers and operations teams.
  • Contribute to the development of training materials for Network Operations staff.
  • Act as a senior technical escalation point for complex infrastructure issues.
  • Work closely with other departments across Megaport (e.g., Network/Infrastructure, Engineering, Procurement/Suppliers as relevant) to achieve shared business goals.
  • Enhance integration between Megaport teams to reduce resolution times, enhance accountability, and improve customer outcomes.
  • Advocate for the customer internally by turning feedback and recurring issues into clear, prioritised improvement initiatives.
  • 6+ years of experience working with large-scale network deployments and operations
  • Strong experience with routing and MPLS technologies, including BGP, ISIS, MPLS Traffic Engineering, and MPLS L2/L3 VPN
  • Production experience with Juniper and Cisco network platforms
  • Experience deploying and troubleshooting data centre network infrastructure
  • Experience working with fibre optic technologies and DWDM environments
  • Familiarity with cloud networking and SDN concepts
  • Experience with Python, Perl, Linux environments or similar scripting languages is highly desirable
  • Strong analytical and troubleshooting abilities
  • Excellent written and verbal communication skills
  • Strong attention to detail and organisational skills
  • Ability to work independently and across distributed teams
  • Proactive and self-motivated with a continuous improvement mindset
  • Strong focus on delivering an excellent customer experience
  • Able to work autonomously within a globally dispersed team environment, managing competing priorities with minimal supervision.
  • Strong work ethic, reliable follow-through, and consistent accountability for outcomes.
  • Team player who enjoys collaboration, contributes ideas, and is comfortable mentoring and coaching others.
  • Passion for innovation and technology, with an interest in staying current across evolving ISP and cloud landscapes.

• Planning & Project Delivery

  • Strong organisation and prioritisation skills; effectively plans and manages workload in a fast-paced operational environment.
  • Exposure to running projects effectively is essential (driving initiatives across process, tooling, reporting, service improvements, or training uplift).
  • Subject to the internal policies of Megaport, which may be updated from time to time:
  • Family health insurance according to company policy
  • A motivated team combining industry experts and emerging talent.
  • Recognition programs – including Legend and Kudos Awards.
  • Full-time office-based role, at our Gurugram office
  • The working day is 8 hours, and the working week is 40 hours.
  • Working visits to the Locations which are under your responsibility for meeting partners, vendors, team, checking the quality of the network
  • 90-day notice period for resignation after the trial period
  • Working exclusively for Extreme Infocom Pvt. Ltd. and not for any other companies.

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