Senior Manager - Soft Services - Facilities Management - INV-013 - AG6
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Qiddiya Investment Company seeks a Senior Manager to lead soft facilities management services across a large residential portfolio. The role oversees security, landscaping, cleaning, waste management, and pest control, ensuring service excellence and compliance.
Key Skills for This Role
Responsibilities
- Lead, coordinate, and govern the delivery of soft facilities management services within the portfolio
- Ensure safe, resident focused, and high quality living environment across mobilisation, launch, and steady state operations
- Act as client side owner and integrator for soft services, ensuring service partners deliver consistent, compliant, and cost effective services
- Translate operational strategy into day to day service excellence, operational stability, and continuous improvement
- Manage service providers including KPIs, SLAs, audits, inspections, and corrective action plans
- Establish operating models, define service interfaces, and manage cross functional integration
- Support handover, acceptance, and commissioning to ensure assets are operationally ready
- Coordinate across multiple stakeholders and service streams to avoid gaps or overlap
Requirements
- Bachelor's degree in Facilities Management, Engineering, Hospitality Management, Property Management, Business Administration, or relevant experience
- Minimum 9+ years of relevant experience in soft services, facilities management, residential operations, hospitality, or community focused environments
- Demonstrated experience in pre opening/mobilization/transition for large residential, hospitality, mixed use, campus, or workforce accommodation assets
- Proven track record managing Soft FM Operations and outsourcing models with multiple vendors
- GCC/Saudi experience and working knowledge of local compliance frameworks is a strong advantage
- Facilities Management or built environment related certification (e.g., IFMA, BIFM, RICS, or equivalent) – desirable
- Health & Safety or compliance related certification (e.g., NEBOSH, IOSH, or equivalent) – desirable
- Service management or quality certification (e.g., ISO, Six Sigma, Lean, or equivalent) – advantageous
Full Job Posting
Company Overview
- Qiddiya Investment Company is developing one of the region’s most extensive asset portfolios spanning residential, hospitality, retail, entertainment, sports, education, healthcare, and staff accommodation.
- The property portfolio supports Qiddiya’s workforce and includes integrated residential, retail, leisure, and F&B facilities.
- The portfolio is expected to expand to approximately 13,000 residential units by 2030.
Key Responsibilities
- Lead, coordinate, and govern the delivery of soft facilities management services within the portfolio.
- Ensure a safe, resident focused, and high quality living environment across mobilisation, launch, and steady state operations.
- Act as the client side owner and integrator for soft services.
- Translate operational strategy into day to day service excellence, operational stability, and continuous improvement.
- Manage service providers including KPIs, SLAs, audits, inspections, and corrective action plans.
- Establish operating models, define service interfaces, and manage cross functional integration.
- Support handover, acceptance, and commissioning to ensure assets are operationally ready.
- Coordinate across multiple stakeholders and service streams to avoid gaps or overlap.
Qualifications
- Bachelor’s degree in Facilities Management, Engineering, Hospitality Management, Property Management, Business Administration, or relevant experience.
- Minimum 9+ years of relevant experience in soft services, facilities management, residential operations, hospitality, or community focused environments.
- Demonstrated experience in pre opening / mobilization / transition for large residential, hospitality, mixed use, campus, or workforce accommodation assets.
- Proven track record managing Soft FM Operations and outsourcing models with multiple vendors.
- GCC / Saudi experience and working knowledge of local compliance frameworks is a strong advantage.
- Facilities Management or built environment–related certification (e.g., IFMA, BIFM, RICS, or equivalent) – desirable.
- Health & Safety or compliance related certification (e.g., NEBOSH, IOSH, or equivalent) – desirable.
- Service management or quality certification (e.g., ISO, Six Sigma, Lean, or equivalent) – advantageous.
Benefits
- Comprehensive benefits package.
Application Notes
- Applications closing on the 28th of June 2026.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Qiddiya Investment Company
Senior Manager - Development Audit
Riyadh, KSA
Plan and execute risk-based audits across capital project activities. Review governance, processes, and control environments related to development such as design and delivery f...
Senior Legal Counsel
Saudi Arabia, KSA
Manage litigation, arbitration, mediation, and other dispute resolution matters. Provide legal advice on disputes, claims, and regulatory investigations. Develop dispute resolut...
Assistant Manager - Motorsport Strategy
Riyadh, KSA
Support strategic planning and delivery of motorsport assets, conduct feasibility studies, coordinate cross-functional projects, and manage partnerships and events.
Senior Manager - Talent Acquisition
Riyadh, KSA
Lead end-to-end recruitment lifecycle, manage a team, develop talent acquisition strategies, optimize processes, and track recruitment metrics for effective hiring.
Senior Legal Counsel
الرياض, KSA
Qiddiya Investment Company is seeking a Senior Legal Counsel to manage litigation, arbitration, and dispute resolution matters. The role involves providing legal advice, developing dispute resolution strategies, and mana
Assistant Manager - Motorsport Strategy
Riyadh, KSA
Qiddiya Investment Company seeks an Assistant Manager to support strategic planning and delivery of the Motorsport portfolio. The role involves developing business cases, coordinating cross-functional projects, and manag
Manager - Smart Systems
Riyadh, KSA
Lead development and enhancement of smart application solutions, manage applications team, drive innovation, and ensure technology delivers business value.
Director - Contracts & Procurement
Riyadh, KSA
Lead procurement planning, manage contract lifecycle, support vendor performance, and coordinate with various functions; requires strong procurement and contracts management exp...
Senior Manager - Development Audit
Riyadh, KSA
Senior Legal Counsel
Saudi Arabia, KSA
Assistant Manager - Motorsport Strategy
Riyadh, KSA
Senior Manager - Talent Acquisition
Riyadh, KSA
Senior Legal Counsel
الرياض, KSA
Assistant Manager - Motorsport Strategy
Riyadh, KSA
Manager - Smart Systems
Riyadh, KSA
Director - Contracts & Procurement
Riyadh, KSA