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Senior Manager, Site Reliability Engineering
Finastra
Mississauga, CAN
Full-time
Senior
Hybrid
CAD 110000-145000 yearly / year
Discovered 3 weeks ago
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Who are we?
At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.
What will you contribute?
We are seeking a Senior Manager, Site Reliability Engineering to ensure the availability, performance, and reliability of our containerized business applications. You will bridge the gap between development and operations by troubleshooting complex application issues, automating routine support tasks, and managing deployments. This position will require strong DevOps pipeline development to ensure seamless application deployment and management.
Responsibilities & Deliverables
- DevOps Support: Create, manage, and support pipelines that the application support teams will be utilizing to deploy applications.
- Application Troubleshooting: Diagnose complex runtime errors, connectivity issues, and performance bottlenecks in containerized and non-containerized applications.
- Incident Management: Respond to production alerts, lead root-cause analysis (RCA), and implement permanent fixes.
- Change Management: Understand and create change records. Follow the change management process for auditing purposes.
- Deployment Support: Manage and validate application deployments across staging and production environments using automated pipelines that you support.
- Automate Operations: Write scripts to automate routine health checks, log rotation, and recovery procedures. Innovate solutions to help the customer support and engineering teams.
- Monitoring & Alerting: Configure application dashboards and alerts to catch anomalies before they impact users.
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