Senior Manager - Project Manager - Digital Transformation and Value

Overview

Focus Area****Visitor and Resident Experience

• This role focuses on software platforms, AI integration, and data-driven services that enhance city operations and elevate the overall experience for residents and visitors.
• **Key Responsibilities*** Lead the end-to-end delivery of cloud, hybrid, and on-premises applications, including AI-driven operational solutions.
• Drive **benefit realization** by ensuring digital solutions are effectively adopted by city departments (e.g., City Operations, Security Operations) to achieve measurable ROI.
• Manage Agile and DevOps delivery cycles, ensuring key governance gates (e.g., data privacy, ethical compliance) are met without impacting delivery timelines.
• Represent City Operations IT in Asset Infrastructure Design & Delivery and Technical Design Working Groups to ensure cross-functional alignment.
• Navigate and manage the technical stage-gate process for physical assets, ensuring full compliance with architecture and security requirements prior to deployment.
• Coordinate with cross-functional stakeholders to ensure seamless integration between digital systems and physical infrastructure.
• Oversee the Master System Integrator (MSI) lifecycle, including design, build, operate, and transfer phases of smart city services.
• Ensure rigorous quality control of all project deliverables through structured artefact review processes aligned with international standards.
• Collaborate with Qiddiya Technology (QTECH), districts, and business units to manage system integration and smart service deployment.
• Provide strategic insights, progress updates, and performance reporting to executive leadership and the QIC City Operations IT PMO.
• Lead procurement activities, including RFP development, vendor selection, regulatory compliance, and stakeholder engagement.
• Maintain comprehensive project documentation, ensuring transparency through high-quality reporting and audit-ready records.

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 10+ years of experience as a Programme/Project Manager, preferably within smart city initiatives or large-scale infrastructure projects.
• Strong understanding of the Master System Integrator (MSI) lifecycle, including **design-build-operate** and **design-build-transfer** models.
• Proven experience in managing the delivery and review of project artefacts in complex environments.
• Solid understanding of systems integration and smart service deployment within urban ecosystems.
• Demonstrated leadership, communication, and organisational capabilities.
• Ability to collaborate effectively with cross-functional teams and diverse stakeholders.
• Strategic thinker with strong analytical and problem-solving skills.
• Experience managing AI/ML project lifecycles and ensuring data interoperability across multiple departments and systems.
• Professional certifications in **MSP, P3O, and MoP**.
• Proficiency in project management tools such as **MS Project** and **Primavera P6**.
• **Preferred Qualifications*** PMP, PRINCE2, or equivalent project management certification.
• Experience in system verification, validation, and commissioning processes.
• Strong knowledge of change management practices and user-centric design principles.
• Proficiency in **ACONEX** or similar project/document management platforms.