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Collins Aerospace is seeking a Senior Manager, Program Management to lead customer-focused program execution at our Durham, NH site, connecting business priorities with the day-to-day work required to deliver on commitments. This role serves as a central point of alignment across Operations, SIOP, Engineering, Supply Chain, Quality, Finance, and Contracts, with responsibility for translating delivery constraints, program risks, and changing priorities into clear execution plans. You will have direct visibility to customers and site leadership while helping ensure programs remain aligned to cost, schedule, performance, and delivery expectations.
In this role, you will guide programs through the full lifecycle, manage key milestones and program plans, and work closely with operational teams to understand and address issues affecting customer commitments. You will also contribute to value stream strategy, contract and proposal activity, financial performance, business growth efforts, and continuous improvement across the site. The breadth of the position makes it well suited for an experienced program leader who enjoys connecting customer needs, operational execution, and business performance to solve complex problems and keep programs moving forward.
This is an onsite role in Durham, NH.
What You Will Do:
Partner with the Site Operations Lead and serve as the designated onsite representative (DOA) during periods when the General Manager is out of the office
Develop, maintain, and monitor program plans, schedules, milestones, and priorities to ensure organizational and customer objectives are achieved
Partner closely with Operations and SIOP to understand customer commitments, identify delivery constraints, and communicate delivery plans, risks, and opportunities to customers
Prepare program plans, business updates, and progress reports while driving value stream strategy, execution, and performance
Lead strategic planning activities for assigned programs and translate business priorities into actionable execution plans
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Identify program risks, constraints, and performance challenges and drive appropriate corrective actions, including resource allocation, contractual adjustments, and responses to customer action items
Support the development and execution of business growth strategies and new business opportunities
Support contract negotiations and contractual changes by coordinating proposals, business plans, statements of work, operating budgets, specifications, and financial terms in partnership with appropriate functional stakeholders
Lead assigned programs through all phases of the program lifecycle, from initiation through execution and completion
Serve as a primary customer interface for program requirements, commitments, execution status, risks, and performance
Manage program contract lifecycle activities, including cost, schedule, performance, and delivery commitments for assigned programs or major program workstreams
Support P&L performance and drive execution against sales, EBIT, and recovery objectives
Develop and implement standard work across key program areas while promoting CORE principles and a culture of continuous improvement across site teams
Qualifications You Must Have:
Typically requires a University Degree and minimum 10 years of prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience
Experience managing programs, projects, or product lines with responsibility for cost, schedule, performance, and customer commitments
Experience leading cross-functional teams across functions such as Operations, Engineering, Supply Chain, Quality, Finance, or Contracts
Experience working directly with customers in a program management, operations, manufacturing, or similarly customer-facing environment
Qualifications We Prefer:
Experience managing programs or product lines within the aerospace, defense, manufacturing, or other complex technical industry
Experience supporting production, operations, or supply chain execution and resolving constraints affecting customer deliveries
Experience managing program financial performance, including budgets, sales, margin, EBIT, or other business performance metrics
Experience with contract management, proposal development, negotiations, or changes to customer requirements
Experience developing and maintaining program plans, schedules, milestones, risk assessments, or executive-level program reviews
Experience applying Lean, CORE, continuous improvement, or other operational excellence methodologies
What We Offer:
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!
Relocation Eligibility
Eligible for relocation
Learn More & Apply Now!
Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today.
Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that’s redefining aerospace, every day.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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About RTX
Aerospace & Defense10,001+Founded 2020
RTX is a global aerospace and defense company that develops advanced technologies and systems for commercial, military, and government customers through its three business units: Collins Aerospace, Pratt & Whitney, and Raytheon.
