Senior Manager, Product Data Operations | Gestionnaire Senior, Operations des Donnees Produit
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Key skills for this role
About the Role
Pratt & Whitney Canada seeks a Senior Manager to lead product data operations across the aftermarket lifecycle. You will define data strategy, govern product data quality, and lead a global team of offshore data stewards.
Key Skills for This Role
Responsibilities
- Define product data standards, quality rules, and reference structures across ERP, MRO, CRM, and downstream systems
- Lead a global team of offshore data stewards to identify, investigate, and resolve product data discrepancies
- Monitor and hold data providers accountable, driving root cause analysis and corrective actions for recurring data issues
- Ensure full traceability, documentation, and governance of all product master data changes
- Coach offshore managers for Product Data to ensure alignment and efficiency
- Collaborate with Transformation Manager to continuously improve the operating model
- Foster a strong data ownership culture by defining clear roles, responsibilities, and performance expectations
- Serve as senior point of accountability for Product Data within the aftermarket organization
Requirements
- Bachelor's degree in Engineering, Information Systems, Business, or related field; Master's preferred
- 10+ years of experience in master data management, data governance, or data quality roles within manufacturing or regulated environments
- Strong experience managing serialized product data across ERP, MRO, and CRM systems
- Proven ability to lead offshore teams
- Experience in operating model transformation resulting from digital transformation
- Proven ability to drive enterprise scale data quality improvements
- Experience in aerospace engine aftermarket, MRO, or fleet product management
- Familiarity with data governance frameworks, MDM platforms, and data quality tooling
- Experience with data lake and warehouse solutions
- Very good knowledge of English to read, write, and communicate with international stakeholders
Full Job Posting
About Pratt & Whitney Canada
- Pratt & Whitney Canada is a global leader in aerospace innovation, headquartered in Longueuil, Quebec since 1928.
- The company designs and manufactures next generation aircraft engines for business, general aviation, and regional aircraft and helicopters.
- Recognized as one of Canada's Best Employers for 2026 by Forbes for the 11th consecutive year.
Why Join Our Team
- The team redefines how in service engines Product Data is managed, governed, and trusted across the organization.
- Work is at the heart of data excellence, driving critical customer service decisions, engine reliability analysis, and maintenance strategies.
- Opportunity to lead a high performing team and shape the future of Product Data operations.
What Will Your Day to Day Look Like?
- Define product data standards, quality rules, and reference structures across ERP, MRO, CRM, and downstream systems.
- Lead a global team of offshore data stewards to identify, investigate, and resolve product data discrepancies.
- Monitor and hold data providers accountable, driving root cause analysis and corrective actions for recurring data issues.
- Ensure full traceability, documentation, and governance of all product master data changes.
- Coach offshore managers for Product Data to ensure alignment and efficiency.
- Collaborate with Transformation Manager to continuously improve the operating model.
- Foster a strong data ownership culture by defining clear roles, responsibilities, and performance expectations.
- Serve as senior point of accountability for Product Data within the aftermarket organization.
What Do You Need to Be Successful?
- Bachelor's degree in Engineering, Information Systems, Business, or related field; Master's preferred.
- 10+ years of experience in master data management, data governance, or data quality roles within manufacturing or regulated environments.
- Strong experience managing serialized product data across ERP, MRO, and CRM systems.
- Proven ability to lead offshore teams.
- Experience in operating model transformation resulting from digital transformation.
- Proven ability to drive enterprise scale data quality improvements.
- Experience in aerospace engine aftermarket, MRO, or fleet product management.
- Familiarity with data governance frameworks, MDM platforms, and data quality tooling.
- Experience with data lake and warehouse solutions.
- Very good knowledge of English to read, write, and communicate with international stakeholders.
What We Offer
- Pension and savings plan with employer contributions.
- Group insurance program.
- Opportunities for advancement (career progression).
- Merit or recognition program.
- Health and wellness program, including virtual health care.
- Recreational and sports club.
- Nearby daycares.
- Transportation accessibility or public transit program and free parking.
Additional Information
- The selected candidate will be required to complete a criminal background check and any applicable clearances.
- Employment is conditional upon the successful completion of these checks and obtaining the required clearances.
- RTX adheres to the principles of equal employment.
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