Senior Manager - Operational Readiness
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Key Responsibilities
- Develop, implement, and continuously improve comprehensive operational readiness plans aligned with Qiddiya’s strategic objectives.
- Collaborate closely with project teams, operations, engineering, and stakeholder groups to integrate operational readiness considerations into project execution phases.
- Lead readiness assessments to identify risks, gaps, and opportunities; develop mitigation strategies to ensure successful project launches and sustained operations.
- Oversee training and development initiatives aimed at preparing staff and operational teams to meet defined performance standards.
- Establish and monitor key performance indicators (KPIs) related to operational readiness and performance, reporting findings and recommendations to senior leadership.
- Drive continuous improvement by leveraging best practices and industry standards in operational readiness.
- Champion a guest-focused approach throughout all operational readiness efforts to enhance the overall visitor experience.
Requirements
- Bachelor’s degree in Business Administration, Operations Management, Hospitality, or a related field; Master’s degree preferred.
- Minimum of 7 years’ experience in operational management or readiness, including at least 3 years in a senior leadership role, preferably within the entertainment or large-scale infrastructure sectors.
About Qiddiya Investment Company
Developer of the Qiddiya entertainment, sports, and culture destination.
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