Senior Manager - Operational Advisory - Hospitality - 20013126 AG6
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Key skills for this role
About the Role
Qiddiya Investment Company is seeking a Senior Manager to lead operational planning and design development for hotel assets. You will translate operational requirements into guest-centric design solutions, working with Development, Design, Operators, and consultants.
Key Skills for This Role
Responsibilities
- Lead operational planning throughout the hotel design lifecycle
- Develop operational concepts and planning criteria for Rooms Division functions
- Review design proposals to optimize operational efficiency, guest experience, and asset performance
- Define operational workflows, space planning, and functional relationships
- Collaborate with internal teams, hotel operators, architects, and consultants
- Participate in design reviews, identify operational risks, and recommend improvements
- Develop operational planning standards and benchmark projects against industry best practices
- Partner with hotel operators to interpret brand standards and operational requirements while ensuring alignment with Qiddiya's vision and asset strategy
Requirements
- Bachelor's degree in Hospitality Management or related field
- 10+ years of experience in luxury hotel operations, operational planning, design development, technical services, or hotel pre opening projects
- Strong leadership experience within Rooms Division or related hotel operations
- Experience working with hotel operators, architects, designers, and multidisciplinary teams
- Strong knowledge of hotel operations, guest journey planning, and operational design
- Excellent stakeholder management, communication, and problem solving skills
- Experience in Saudi Arabia or the GCC is preferred
Full Job Posting
Overview
- At Qiddiya Investment Company, we are shaping a landmark destination redefining entertainment, culture and hospitality in the Kingdom.
- The Hospitality Business Unit is developing a portfolio of hotel assets central to this vision.
- In this role, you will lead the operational planning and design development of all hotels operating areas related to the guest accommodation experience.
Responsibilities
- Lead operational planning throughout the hotel design lifecycle.
- Develop operational concepts and planning criteria for Rooms Division functions, including Front Office, Concierge, Housekeeping, Laundry, Guest Relations, and back of house areas.
- Review design proposals to optimize operational efficiency, guest experience, and asset performance.
- Define operational workflows, space planning, and functional relationships.
- Collaborate with internal teams, hotel operators, architects, and consultants to ensure integrated operational planning.
- Participate in design reviews, identify operational risks, and recommend improvements.
- Develop operational planning standards and benchmark projects against industry best practices.
- Partner with hotel operators to interpret brand standards and operational requirements while ensuring alignment with Qiddiya's vision and asset strategy.
Requirements
- Bachelor's degree in Hospitality Management or a related field.
- 10+ years of experience in luxury hotel operations, operational planning, design development, technical services, or hotel pre opening projects.
- Strong leadership experience within Rooms Division or related hotel operations.
- Experience working with hotel operators, architects, designers, and multidisciplinary teams.
- Strong knowledge of hotel operations, guest journey planning, and operational design.
- Excellent stakeholder management, communication, and problem solving skills.
- Experience in Saudi Arabia or the GCC is preferred.
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