Senior Manager, Lighthouse Leader - Firm-Wide Services
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Key skills for this role
About the Role
BDO Canada recherche un Senior Manager, Lighthouse Leader pour agir comme intégrateur stratégique et quarterback de l'innovation au sein des services à l'échelle du cabinet, en pilotant l'adoption de l'IA, de l'automatisation et de la modernisation.
Key Skills for This Role
Responsibilities
- Identify and prioritize innovation and AI opportunities across FWS departments
- Lead efforts to proactively identify and embed AI and automation into business process design and redesign
- Align people, processes, and systems with the firm’s technology roadmap
- Develop playbooks to replicate successful pilots and quantify measurable impact
- Support HR and L&D teams in defining skills of the future and creating learning pathways
- Participate in key vendor relationships (e.g., Workday) to ensure roadmap alignment
- Translate functional priorities into actionable inputs for the firm’s technology roadmap
- Identify integration opportunities and ensure governance, security, and reliability remain foundational
- Build and lead a Digital Champions Community and establish an FWS Lab of certified citizen developers
- Track and report progress on innovation, automation, and AI adoption across FWS
- Present outcomes, ROI, and improvement recommendations to I&C and functional leadership
- Continuously refine priorities based on business impact and learning
Requirements
- Strong experience in identifying and prioritizing innovation and AI opportunities across departments
- Experience leading efforts to embed AI and automation into business process design and redesign
- Experience in aligning people, processes, and systems with technology roadmaps
- Experience in participating in vendor relationships to ensure roadmap alignment
- Experience in building and leading a Digital Champions Community and establishing a lab of certified citizen developers
- Ability to prioritize workloads and manage multiple tasks and deadlines
Full Job Posting
Your Opportunity
- The Firm Wide Services (FWS) Lighthouse Leader serves as the strategic integrator and innovation quarterback across Firm Wide Services, driving the adoption of AI, automation, and modernization within BDO’s operational functions.
- This role bridges Innovation & Change, Technology, and Functional Leadership teams to ensure that enabling functions evolve with the same pace and ambition as client facing service lines.
Key Responsibilities
- Identify and prioritize innovation and AI opportunities across FWS departments (in partnership with functional leaders).
- Lead efforts to proactively identify and embed AI and automation into business process design and redesign.
- Align people, processes, and systems with the firm’s technology roadmap.
- Develop playbooks to replicate successful pilots and quantify measurable impact.
- Support Human Resources and Learning and Development teams in defining skills of the future and creating learning pathways for upskilling.
- Participate in key vendor relationships (e.g., Workday) to ensure roadmap alignment.
- Translate functional priorities into actionable inputs for the firm’s technology roadmap.
- Identify integration opportunities and ensure governance, security, and reliability remain foundational.
- Build and lead a Digital Champions Community and establish an FWS Lab of certified citizen developers.
- Track and report progress on innovation, automation, and AI adoption across FWS.
- Present outcomes, ROI, and improvement recommendations to I&C and functional leadership.
- Continuously refine priorities based on business impact and learning.
Your Experience And Education
- Strong experience in identifying and prioritizing innovation and AI opportunities across departments (in partnership with functional leaders).
- Experience leading efforts to embed AI and automation into business process design and redesign.
- Experience in aligning people, processes, and systems with technology roadmaps.
- Experience in participating in vendor relationships to ensure roadmap alignment.
- Experience in building and leading a Digital Champions Community and establishing an lab of certified citizen developers.
- Ability to prioritize workloads and managing multiple tasks and deadlines.
Compensation
- The annual compensation for this opportunity is CAD 126,000 to CAD 176,000.
Flexibility
- All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.
- Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients.
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