Senior Manager - IT Asset Management TECH - TOPS - End - User Services MIT
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Key skills for this role
About the Role
We are seeking a Senior Manager to lead enterprise-wide IT Asset Management (ITAM) strategy at Mashreq Bank, managing 12,000-15,000 devices. This contract role involves governance, lifecycle management, digital transformation, and vendor management.
Key Skills for This Role
Responsibilities
- Lead and define the enterprise wide IT Asset Management (ITAM) strategy across Mashreq Bank
- Establish governance frameworks, policies, and standards for lifecycle management
- Drive digital transformation initiatives within ITAM through automation and analytics
- Oversee end to end asset lifecycle (procurement, deployment, maintenance, disposal)
- Manage vendor ecosystem including strategic sourcing, contract negotiations, and performance management
Requirements
- Experience leading enterprise wide IT Asset Management strategy
- Knowledge of governance frameworks, policies, and standards for IT asset lifecycle
- Experience with digital transformation initiatives in ITAM
- Ability to manage vendor ecosystem and contract negotiations
Full Job Posting
Job Description
- Lead and define the enterprise wide IT Asset Management (ITAM) strategy across Mashreq Bank, managing a portfolio of 12,000–15,000 devices.
- Establish governance frameworks, policies, and standards to ensure effective lifecycle management of all IT assets.
- Drive digital transformation initiatives within ITAM through automation, analytics, and advanced asset management tools.
- Oversee end to end asset lifecycle (procurement, deployment, maintenance, and disposal) aligned with business and regulatory requirements.
- Ensure real time visibility and accuracy of asset inventory across all locations.
- Lead optimization initiatives to maximize asset utilization, reduce total cost of ownership (TCO), and improve ROI.
- Collaborate with senior stakeholders to align ITAM strategy with business objectives and growth plans.
- Ensure compliance with internal policies, audit requirements, and industry standards.
- Oversee onboarding/offboarding processes ensuring seamless device provisioning and recovery.
- Lead ITAM Rooms governance and standardization across all Mashreq locations.
- Manage vendor ecosystem including strategic sourcing, contract negotiations, and performance management.
- Provide executive level reporting and insights on asset performance, risks, and financial impact.
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