Senior Manager Internal Communications

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission.

You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next.

Technologies You’ll Use

Google Suite, Notion

What You’ll Do

Internal Communications

Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations

Write and edit clear, engaging content for internal audiences across our internal wiki and other channels

Craft consistent messaging on company updates, initiatives, and achievements

Support leadership on change and reorg communications, ensuring transparency and buy-in

Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)

Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees

Employee Listening

Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence

Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action

Recognition

Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results

Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values

Culture

Identify and help launch culture initiatives grounded in our top company values

Track and report on awareness and adoption (e.g., through the annual company survey)

Events & Community

Design a connection framework for events and community programming, including remote/distributed hubs

Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals

Data & Storytelling

Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions

Skills We’re Looking For

6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing

Demonstrated experience designing employee listening, feedback, or survey programs

Experience building or running employee recognition programs

Experience planning and executing company-wide events or community programming, including for distributed/remote teams

Strong ability to analyze and present data accurately, and use it to tell a story

Ability to prioritize effectively and lead and execute independently as a senior individual contributor

Experience working cross-collaboratively with employees and executives at all levels

Fluent in best practices across internal communication channels

Understanding of how communications, recognition, culture, and leadership intersect

Experience driving behavior change through communications and program design

Excellent written and verbal communication skills

Bonus Skills

Previous experience in founder-led startup organizations

Experience with Notion

Fluency with AI tool

#LI-SR1 #LI-Remote

The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.

Perks and Benefits

100% employer-paid medical insurance *

Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays (including a year end Global Week of Rest), and volunteer days off

RSU stock grants

Professional development and training opportunities

Company virtual happy hours, free food, and fun team-building activities

Monthly cell phone stipend

Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.