Senior Manager, Clinical Programs, Process & Performance Improvement, Data & Analytics

Duties

• Serve as the senior Data & Analytics partner for assigned clinical programs , building trusted relationships with clinical, operational, and administrative leaders to advance strategic and operational priorities.
• Translate clinical and operational priorities into integrated analytics and improvement initiatives that deliver measurable improvements in quality, patient outcomes, experience, access, efficiency, and resource stewardship.
• Lead strategic performance improvement initiatives that address complex organizational challenges and support achievement of clinical program objectives.
• Facilitate data-informed decision making through performance reviews, operational assessments, strategic planning activities, and action-oriented discussions that convert insight into results.
• Build organizational capability in continuous improvement, performance management, and structured problem solving through coaching, consultation, and practical application.
• Design, implement, and sustain improvement systems, standards, methodologies, and routines that enable scalable and sustainable performance improvement across the organization.
• Develop and deliver enterprise education, training, and mentorship programs that strengthen organizational capability in analytics, improvement science, and change leadership.
• Establish performance measurement and value realization frameworks that evaluate the impact, sustainability, and benefits of improvement initiatives.
• Lead, develop, and inspire a high-performing team of performance improvement and analytics professionals , providing coaching, mentorship, performance management, succession planning, and opportunities for professional growth.
• Foster a culture of accountability, collaboration, innovation, continuous learning, and excellence , while building communities of practice and strengthening improvement capability across UHN.
• A Master’s degree in Health/Hospital Administration, Business Administration, or related field preferred.
• At minimum ten (10) years of practical experience in hospital/healthcare management/leadership roles with a proven understanding of data analysis principles, data interpretation, data visualization, and quality improvement