Senior Manager, Client Success

At least seven years of progressively responsible experience in client services, integrated marketing, advertising, communications, or a related field, preferably within an agency environment.

Demonstrated experience leading complex client accounts and multidisciplinary teams.

Bachelor’s degree in marketing, communications, public relations, journalism, business, or a related field, or an equivalent combination of education and relevant professional experience.

Demonstrated knowledge of integrated marketing and communications, including brand strategy, digital marketing, paid media, content development, creative production, public relations, and performance measurement.

Strong strategic planning, client leadership, financial management, analytical, and problem-solving capabilities.

Excellent written and verbal communication skills across formats, including emails, proposals, statements of work, briefs, presentations, and document editing.

Demonstrated success managing 5+ client accounts, concurrent workstreams, shifting priorities, deadlines, and stakeholders.

Ability to lead and collaborate effectively with clients, colleagues, creative professionals, vendors, and cross-functional teams.

Familiarity with the responsible use of AI-enabled tools in marketing, communications, research, and workflow management.

Proficiency in Microsoft PowerPoint and Google Slides; experience with Canva or similar design tools is a plus.

Self-motivated, proactive, dependable, highly organized, and detail oriented.

Ability to travel as required.

To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Moore is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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