Senior Manager Application Development & Support • Information Technology

Experience: 8+ years in IT or software engineering, with 3+ years managing technical teams. Partner with product managers, QA, security, and executive leadership to align roadmaps.

UiPath: Deep knowledge of UiPath orchestrator, robots, and advanced automation workflows.

ServiceNow: Expertise in ServiceNow workflow engines, integration hub. Knowledge/experience with Legal, HCM and Fin modules a plus.

Microsoft Power Automate: Strong background in Power Automate cloud flows, desktop flows, and Dataverse.

Artificial Intelligence: Hands-on experience with AI builders, machine learning models, and cognitive services.

Methodologies: Proactive technical debt management as well as a Strong grasp of Agile delivery and DevOps practices for automation (CI/CD). Oversee the complete software development life cycle (SDLC) using Agile and Scrum methodologies.

Partner with business leadership to drive innovation of capabilities by understanding business needs and evolving technologies and participate as integral member of IT Technology Delivery Management Team responsible for defining and implementing technology strategies, capital plans and roadmaps.

Provide technical leadership to team of developers to make appropriate technical decisions that will meet business needs and set team priorities based on tactical and strategic objectives, creating focus on main goals while eliminating roadblocks.

Define, implement and promote processes, best practices and standards for application development and deployment including service-oriented architecture, reusable code, web usability, look & feel branding and security controls, following Agile Methodologies and Lean Six Sigma.

Work closely with other departments within the IT organization to understand business demands and identify appropriate opportunities for solutions and continued innovation of technical capabilities aligning with business needs.

Manage budget according to plan by preparing yearly forecast, facilitating capitol request preparation and assessing future resource needs.

Manage all aspects of management tasks for team from prioritization of work, career development, and training needs.

Manage all aspects of application development and support. Accountable for application performance/stability, end-to-end transactional flows, root cause analysis and corrective actions for any outages.

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Salaried

Minimum Pay Range:

$130,000.00

Maximum Pay Range:

$155,000.00

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

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