Senior Learning & Development Manager

• 7+ years of experience in Learning & Development, Training, Instructional Design, Learning Technology, or a related field.
• 3+ years of people leadership experience, including leading instructional design, content development, LMS, or learning operations teams.
• Experience supporting learning programs in restaurant, retail, hospitality, franchise, multi-unit, or other distributed field operations environments preferred.
• Demonstrated experience building scalable, role-based learning solutions for frontline, manager, and/or field leadership audiences.
• Working knowledge of LMS administration, learning content governance, instructional design principles, and blended learning methods.
• Strong project management, stakeholder management, and communication skills, with the ability to manage multiple priorities in a fast-paced environment.
• Ability to partner with and influence cross-functional teams to drive impactful results and meet a common goal
• Ability to use learning data, LMS reporting, and business performance insights to identify gaps, summarize trends, and recommend action.
• Experience partnering closely with cross-functional teams such as Operations, HR, IT, Communications, external vendors, or field leadership teams.
• Experience with global learning deployment, content localization, franchise training, or learning technology optimization preferred.
• Bachelor’s degree in Learning & Development, Instructional Design, Education, Human Resources, Business, Organizational Development, or related field preferred; equivalent experience considered.

No job is too small.

You recognize that the real work happens in the restaurants, and everything we do should support their success.

You stay humble, roll up your sleeves, and always look for ways to help.

You learn from others and contribute wherever you can.

You care deeply about doing great work and driving results.

You’re curious, ask questions, and seek out opportunities to improve.

You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward.

You take full responsibility for your work and see things through to completion.

You aren’t afraid to fail because you know that failure is a part of learning and growth.

You take action, move fast, and keep pushing forward.

You lead with empathy, respect, and emotional intelligence.

You collaborate effectively, fostering a culture of trust and constructive feedback.

You understand the importance of teamwork and ensure that your actions build others up rather than break them down.

You push yourself and others to be better.

You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations.

You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.

• Unlimited paid time off for exempt employees
• One paid volunteer day of your choice
• Competitive bonus structure for eligible roles
• Team member stock purchase plan
• Health savings or flexible spending account options
• 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
• Comprehensive medical, dental, and vision benefits
• Basic life and AD&D insurance provided
• Pet insurance
• Education Assistance
• Wellness reimbursement program
• Paid maternity and paternity leave

• Lunch provided every Tuesday and Thursday in office
• Discount on Wingstop gift cards
• Onsite game room

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.