Transformation Manager, Corporate Operations

• Lead initiatives to strengthen safety standards and ensure regulatory compliance across the network
• Identify gaps through audits and field visits, and implement corrective action plans
• Partner with field leaders to build a culture of accountability around safety and operational excellence

• Support planning and execution of new restaurant openings to ensure operational readiness
• Lead operational integration efforts for newly acquired restaurants
• Partner cross-functionally with Construction, Training, HR, and other teams to deliver seamless openings and transitions

• Conduct operational audits and assessments to evaluate performance and adherence to standards
• Analyze trends and identify opportunities for improvement across regions
• Drive follow-up actions and track progress to ensure sustained improvement

• Support the development and execution of training initiatives for field leadership
• Reinforce operational standards and best practices through hands-on coaching
• Partner with Training and HR to identify capability gaps and implement solutions

• Build, refine, and implement Standard Operating Procedures (SOPs) to improve consistency and scalability
• Ensure processes are practical, field-friendly, and aligned with business needs
• Continuously evaluate and improve operational workflows

• Lead cross-functional projects tied to operational priorities (safety, NROs, compliance, etc.)
• Develop clear project plans, timelines, and accountability structures
• Drive alignment across stakeholders including Operations, Construction, Training, HR, and external vendors

• Improved safety and compliance performance across corporate restaurants
• Successful and timely execution of new restaurant openings and acquisition integrations
• Increased audit scores and operational consistency
• Effective adoption of SOPs and operational initiatives in the field
• Strengthened capability of DM and Sr. DM population
• On-time, high-quality delivery of key cross-functional projects

• High School Diploma or GED required; Bachelor’s Degree preferred
• Must be 18 years of age or older
• Proficient in Microsoft Office (Word, Excel, Outlook) and adaptable to new systems

At least 3+ years of multi-unit management experience overseeing multiple restaurant locations or a defined district

• 5+ years of experience in restaurant operations (QSR preferred)
• Proven experience as a high-performing DM or similar field leadership role
• Strong project management and organizational skills with the ability to manage multiple priorities
• Demonstrated ability to lead through influence in a cross-functional environment
• Experience supporting new restaurant openings and/or acquisitions preferred
• Deep understanding of operational standards, compliance, and field execution
• Willingness to travel 50–75%

No job is too small.

You recognize that the real work happens in the restaurants, and everything we do should support their success.

You stay humble, roll up your sleeves, and always look for ways to help.

You learn from others and contribute wherever you can.

You care deeply about doing great work and driving results.

You’re curious, ask questions, and seek out opportunities to improve.

You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward.

You take full responsibility for your work and see things through to completion.

You aren’t afraid to fail because you know that failure is a part of learning and growth.

You take action, move fast, and keep pushing forward.

You lead with empathy, respect, and emotional intelligence.

You collaborate effectively, fostering a culture of trust and constructive feedback.

You understand the importance of teamwork and ensure that your actions build others up rather than break them down.

You push yourself and others to be better.

You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations.

You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.

Unlimited paid time off for exempt employees

One paid volunteer day of your choice

Competitive bonus structure for eligible roles

Team member stock purchase plan

Health savings or flexible spending account options

401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)

Comprehensive medical, dental, and vision benefits

Basic life and AD&D insurance provided

Pet insurance

Wellness reimbursement program

Paid maternity and paternity leave

Lunch provided every Tuesday and Thursday in office

Discount on Wingstop gift cards

Onsite game room

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.