oracle
Senior Lead Engineer, IT Applications
Majesco Software and Solutions India Private Limited
IND
Onsite
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- Act as the senior technical subject matter expert for UKG and translate HR requirements into secure, scalable solutions.
- Provide hands-on technical expertise across UKG configuration, integrations, reporting, security, testing, releases, and production support.
- Partner with HR, Payroll, IT, Security, business stakeholders, UKG, and implementation vendors to support a reliable HR technology platform.
- Serve as the technical SME for UKG solutions and provide guidance on platform capabilities, technical standards, and solution design.
- Configure, maintain, and optimize UKG modules, business processes, workflows, security roles, permissions, and user access.
- Plan and support enhancements, releases, patches, upgrades, and technical regression activities.
- Maintain technical design documents, configuration records, operational procedures, and support knowledge.
- Design, develop, and support integrations between UKG and payroll, identity and access management, finance, service management, benefits, recruiting, learning, and other enterprise platforms.
- Use APIs, secure file transfer, middleware, and approved integration patterns to enable reliable data exchange.
- Troubleshoot integration failures, perform root cause analysis, and implement preventive controls and monitoring.
- Maintain interface inventory, specifications, schedules, dependencies, ownership, and support documentation.
- Develop and maintain operational reports, dashboards, extracts, and data feeds for HR and leadership stakeholders.
- Support workforce metrics and collaborate with enterprise BI teams on governed reporting and analytics solutions.
- Ensure report logic, access, and distribution align with data security and privacy requirements.
- Provide technical input for UKG enhancements and releases, including solution design, configuration, testing, deployment support, and stabilization.
- Develop technical test scenarios, configuration validation steps, release checklists, and support documentation.
- Support system integration testing, user acceptance testing, defect triage, technical validation, and production deployment activities.
- Work collaboratively with UKG, implementation partners, and internal teams to resolve technical issues and maintain solution quality.
- Provide senior-level L2/L3 support for incidents, service requests, problems, and approved enhancements.
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