Senior Laboratory Manager

Overview

Job Summary

Responsibilities

• Lead day-to-day laboratory operations with active on-floor and bench-level presence
• Oversee workflows, sample prioritization, testing schedules, and result release across all disciplines
• Ensure accuracy, timeliness, and consistency of diagnostic testing and reporting (including hematology, biochemistry, microbiology, mycology, parasitology, cytology, histology, molecular biology, and water quality)
• Act as the primary escalation point for operational, technical, and workflow issues
• Ensure laboratory procedures are implemented in practice in line with approved SOPs and clinical expectations
• Line-manages the Laboratory Technologists, including rostering, workload distribution, supervision, and performance oversight
• Ensure staff competency, training, and adherence to defined scopes of practice
• Provide ongoing coaching, feedback, and corrective guidance as required
• Support staff development and succession planning in collaboration with the Director/Pathology and QHSE roles
• Establish, embed, and maintain practical laboratory workflows and operational processes
• Work closely with QHSE to ensure effective implementation of SOPs, risk assessments, and training frameworks
• Identify operational gaps, inefficiencies, and risks, and implement corrective actions within remit
• Support audit readiness through consistent operational compliance with agreed systems and standards
• Maintain oversight of laboratory equipment functionality, calibration, and availability
• Manage consumables and reagent requirements to ensure continuity of operations
• Lead routine procurement activities, including PRs, BPAs, and liaison with Procurement and Finance
• Ensure appropriate storage, handling, and use of laboratory materials in line with safety and quality requirements
• Promote a strong culture of safety, professionalism, and accountability
• Ensure immediate operational corrective action where safety or quality risks are identified
• Work collaboratively with QHSE on incidents, training implementation, and corrective actions, while retaining accountability for outcomes
• Collaborate with Pathology, Animal Health, Rescue, and Research teams to support effective sample handling and communication
• Contribute to research, diagnostic development, data management, and training initiatives
• Ensure laboratory operations uphold the highest standards of scientific integrity, efficiency, and animal welfare

Qualifications

• Bachelor’s degree in Veterinary, Biological, or Medical Laboratory Sciences (or equivalent).
• Bachelor’s degree in Veterinary, Biological, or Medical Laboratory Sciences (or equivalent)
• Advanced qualification or coursework in laboratory management, quality systems, or diagnostics
• 5–10 years’ experience in diagnostic or medical laboratories
• Minimum 4 years in hands-on supervisory or leadership roles
• Guiding The Miral Way While Managing Others