Senior IT Technician - Network Security

Our Senior IT Technician – Network Security operates as a Trusted Advisor to our clients, enjoys the dynamic of a team-driven workplace, has a strong understanding of a broad portfolio of products, and is willing to invest in their continued technical training.

If you have strong interpersonal skills and enjoy working with innovative technology, we’d like to talk to you!

We look for candidates who are energetic and focused, with a strong motivation to learn new technologies, along with learning customer management and maintenance processes.

We look for those who are self-directed, self-motivated, and highly organized.

We believe in the power of developing our employees.

To that end, IP Consulting Inc. requires participation in ongoing training and attainment of manufacturer certifications to develop our employees’ overall IT skills.

If you are looking for a growing company that is not afraid to invest in the success of its employees, this is it.

We are a dedicated and happy team and are looking for the right people to join us.

• Design, deploy, configure, and maintain secure network infrastructure, including firewalls, switches, routers, VPNs, and wireless systems
• Monitor client networks for security events; investigate, triage, and respond to incidents in accordance with SLAs
• Perform vulnerability assessments, patch management, and security hardening across client environments
• Implement and maintain endpoint protection, EDR/MDR, email security, MFA, and identity management solutions
• Lead and document network security projects, migrations, and upgrades from kickoff through closeout
• Serve as an escalation point for junior technicians and provide mentorship and knowledge transfer
• Maintain accurate documentation of client environments, configurations, change records, and incident reports
• Travel to client sites throughout West Michigan as required for installations, audits, and incident response
• Enhance customer loyalty and perception of IP Consulting through excellent technical service

• Strong consulting and communication skills, with the ability to explain technical concepts to non-technical audiences
• Proven planning, prioritization, and organizational skills across multiple concurrent client engagements
• Ability to learn quickly and adapt to changing requirements and emerging threats
• Keen attention to detail and disciplined approach to documentation and change control
• Confidence working directly with clients in both routine and high-pressure (incident) situations
• Strong ability to work in a team-based environment
• Self-starter with excellent time management and on-call responsiveness
• Valid driver’s license and insurance with reliable transportation to travel to various client locations

• 5+ years of hands-on IT experience with at least 2–3 years focused on network security
• Deep expertise with next-generation firewalls (e.g., Cisco Firepower/ASA, Fortinet, Palo Alto, SonicWall, Meraki MX)
• Strong knowledge of LAN/WAN, VLANs, routing protocols, VPNs (IPsec/SSL), and wireless security (WPA2/3, 802.1X)
• Experience with SIEM, IDS/IPS, EDR, and security monitoring tools
• Working knowledge of Microsoft 365 / Azure AD security, Windows Server, and Active Directory hardening
• Familiarity with security frameworks and compliance standards (NIST CSF, CIS Controls, HIPAA, PCI-DSS)
• Familiarity with Linux and Linux-based security & networking tools
• Proficient in Microsoft Office and IT ticketing/RMM platforms
• Must have a quiet space to work and a reliable, high-speed internet connection

• CompTIA Security+ (required or to be obtained within 6 months)

• Fortinet NSE 4 or higher, Palo Alto PCNSA/PCNSE, or equivalent firewall certification
• CISSP, CySA+, or CEH a strong plus

Desired experience:

5+ years in IT support/administration with demonstrated network security responsibilities, preferably in an MSP or multi-client environment

Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or equivalent relevant experience

IP Consulting, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

About the Company