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Senior Implementations Manager
Xendit
China, USA
Senior · 5–8 years experience
Discovered 1 weeks ago
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Role Overview
At Xendit, we are looking for a Senior Implementations Manager to lead the successful onboarding of large mainland Chinese enterprise clients onto our payments platform.
In this role, you will own the end-to-end implementation journey — from post-sale handover through to go-live — ensuring clients are set up for long-term success.
You will work closely with customers to understand their business models, payment flows, and operational requirements, translating these into structured implementation plans and technical integrations.
You will manage complex onboarding projects involving API integrations, payment method configuration, and system alignment with clients’ internal processes.
This includes coordinating across internal teams (Sales, Product, Engineering, Compliance) and external client stakeholders to drive timely and high-quality delivery.
As the primary point of contact during onboarding, you will proactively manage timelines, risks, and dependencies, while maintaining clear and consistent communication with clients — including enterprise stakeholders in Greater China.
You will also guide clients through best practices, provide enablement and training, and ensure a smooth transition to post go-live ownership.
This role is ideal for someone who combines strong project management discipline with client-facing experience in complex B2B or fintech environments, and is comfortable operating in fast-paced, high-growth settings.
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About the Job
At Xendit, we are looking for a Senior Implementations Manager to lead the successful onboarding of large mainland Chinese enterprise clients onto our payments platform.
In this role, you will own the end-to-end implementation journey — from post-sale handover through to go-live — ensuring clients are set up for long-term success. You will work closely with customers to understand their business models, payment flows, and operational requirements, translating these into structured implementation plans and technical integrations.
You will manage complex onboarding projects involving API integrations, payment method configuration, and system alignment with clients’ internal processes. This includes coordinating across internal teams (Sales, Product, Engineering, Compliance) and external client stakeholders to drive timely and high-quality delivery.
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