RevOps Systems Administrator (Salesforce)

2–5 years of experience as a Salesforce Administrator or in a similar hands-on platform administration role.

Hands-on proficiency with declarative Salesforce configuration — Flow Builder, validation rules, permission sets and sharing rules, page layouts, reports and dashboards.

Experience running or contributing to sprint-based delivery — backlog grooming, sprint planning, and retros.

Comfortable triaging and prioritizing a live queue of enhancement requests from multiple stakeholders at once.

Clear written and verbal communication — you can explain a configuration trade-off to a non-technical stakeholder and write a spec an engineer can build from.

Comfortable operating with a small team, holding ambiguity, and making prioritization calls independently.

Experience in performing systems configuration for Salesforce integrated 3rd party platforms.

Comfortable and proactive in engaging 3rd party vendor CSMs when required during implementation of new enhancements.

Salesforce Administrator certification (or equivalent hands-on experience).

Experience with agile/backlog tooling (e.g. Jira, Asana, Linear) and running sprint or Kanban-style delivery cadences.

Exposure to RevOps or GTM processes specifically — lead-to-cash, quote-to-cash, or billing/collections workflows.

Prior experience in fintech, payments, or another regulated, fast-scaling environment.

CI runs on a predictable sprint cadence, with a groomed backlog and visible velocity from sprint to sprint.

The majority of CI tickets are resolved through direct configuration, without needing Engineer involvement.

Salesforce Engineers report a measurable drop in time spent on ticket triage, freeing them to focus on project and architecture work.

Configuration standards and a change log are documented and kept current.

Successful take-over post deployment of integrated sales tools from the enablement wing of RevOps.