Senior Field Service Technician- Chillers

Perform advanced project site coordination, troubleshooting, commissioning, and repair of commercial and industrial chiller systems for internal and external customers. Utilize expert-level mechanical, electrical, and controls knowledge to diagnose complex system issues, lead field execution, and direct other technicians. Serve as a technical leader in the field to ensure reliable system performance, customer satisfaction, and safe work practices.

Prepare and execute chiller service projects, including startups, commissioning, preventive maintenance, repairs, and contractor coordination, while ensuring safe and efficient project delivery.

Diagnose and resolve complex refrigeration, electrical, controls, and hydronic system issues using advanced troubleshooting and root cause analysis techniques.

Perform system startups, commissioning, functional performance testing, and validation to ensure operation meets design and customer requirements.

Optimize chiller system performance, reliability, and energy efficiency through system analysis, tuning, performance monitoring, and corrective recommendations.

Troubleshoot advanced chiller components and system-level interactions, including compressors, magnetic bearing systems, expansion devices, VFDs, fan systems, controls, airflow, and water flow dynamics.

Mentor, train, and develop technicians through hands-on field support, technical coaching, certification programs, and advanced diagnostic instruction.

Serve as the primary technical resource for customers, contractors, commissioning teams, and internal stakeholders, providing expert support and coordinating service activities across projects.

Prepare and maintain technical documentation, including service reports, root cause analyses, incident reports, methods of procedure (MOPs), and regulatory compliance records.

Support continuous improvement efforts by evaluating system performance, identifying product and service enhancements, recommending upgrades, and providing emergency/on-call technical support as needed.

Further the goals and positive, professional image of Division through effective dealings with customers, vendors, and internal departments.