Senior Executive - Order Distribution

Responsibilities (KRAs / deliverables / job expectations)

• Order Management Reviewing business orders and generating Sales Orders in the ERP while ensuring Products/Parts, Pricing and Delivery Terms as per agreed terms. Ensuring orders visibility by timely sharing of order confirmations to Customers/Opco Sales Team. Releasing delivery Orders/ dispatch Plan to the Warehouse team to enable picking & packing activity and ensuring products are shipped within defined time frame. Post delivery coordination with customer/sales team.
• Reviewing business orders and generating Sales Orders in the ERP while ensuring Products/Parts, Pricing and Delivery Terms as per agreed terms.
• Ensuring orders visibility by timely sharing of order confirmations to Customers/Opco Sales Team.
• Releasing delivery Orders/ dispatch Plan to the Warehouse team to enable picking & packing activity and ensuring products are shipped within defined time frame.
• Post delivery coordination with customer/sales team.
• Operations Driving dispatch operations from warehouse. Preparing dispatch plan, inventory allocation as per FIFO. Ensuring standard quality packing practice. Coordination with logistics service provider to ensure shipment is dispatched as per plan. Shipment tracking and monitoring as per standard TAT norms. Coordinating and facilitating reverse logistics. Ensuring adequate quantity of packing materials at warehouse.
• Driving dispatch operations from warehouse.
• Preparing dispatch plan, inventory allocation as per FIFO.
• Ensuring standard quality packing practice.
• Coordination with logistics service provider to ensure shipment is dispatched as per plan.
• Shipment tracking and monitoring as per standard TAT norms.
• Coordinating and facilitating reverse logistics.
• Ensuring adequate quantity of packing materials at warehouse.
• Customer Coordination
• Providing visibility to customers regarding inventory availability and shipments.
• Coordination for advance payments and credit limits.
• Providing solutions to customer grievances.