Senior Engineering Manager
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Key skills for this role
About the Role
Vancity is seeking a hands-on Senior Engineering Manager to lead the modernization and evolution of its digital banking platform. This role defines platform strategy, governs architecture, and drives delivery and operational excellence across mobile and web experiences.
Key Skills for This Role
Responsibilities
- Lead engineering delivery across mobile and web platforms, balancing roadmap execution, platform stability, and operational excellence
- Support transformation across mobile, web, APIs, cloud, DevOps, testing, and platform engineering by modernizing practices
- Champion exceptional member experiences by improving usability, performance, accessibility, reliability, and security
- Partner with Product, Architecture, Core Banking, Quality Engineering, Infrastructure, Security, and Business teams to modernize engineering
- Drive predictable delivery through effective planning, release management, engineering metrics, and continuous delivery practices
- Streamline Level 3 production support by improving observability, automation, incident management, root cause analysis, and vendor accountability
- Build strong partnerships with technology vendors, establishing clear expectations for delivery, quality, innovation, and operational performance
- Coach and develop high performing engineering teams while fostering a culture of technical excellence, ownership, innovation, continuous learning, and AI adoption
Requirements
- Bachelor and/or Master Degree in Computer Science, Engineering, Information Technology, or a related field
- 10+ years of experience in software engineering and technology delivery
- 7+ years leading software engineering teams delivering customer facing mobile and web solutions
- Strong understanding of iOS and Android platforms and modern web technology stacks
- Experience leading engineering modernization, AI enabled development, developer productivity, automation, and specification driven software delivery
- Proven success balancing roadmap delivery, platform stability, operational excellence, and technical debt reduction
- Experience managing technology vendors and engineering partners in complex delivery environments
- Strong understanding of release management, production operations, observability, incident management, and Site Reliability Engineering principles
- Excellent leadership, communication, stakeholder management, coaching, and problem solving skills
- Passion for building high performing engineering teams and delivering exceptional digital experiences
- Strategic thinker with strong problem solving skills and excellent communication abilities
- Strong understanding of financial landscape to inform strategic vision and enable business outcomes
Full Job Posting
Our Story & Purpose
- We’re Vancity, a member owned credit union built on the principles of inclusion and social justice.
- Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers.
Your Role in Supporting Our Members
- We are seeking a hands on Senior Engineering Manager, Digital Servicing Platform to lead modernization and evolution of Vancity’s digital banking platform.
- This senior technology leadership role defines platform strategy, governs architecture, and drives delivery and operational excellence across the Digital servicing ecosystem.
How You'll Make an Impact
- Leading engineering delivery across mobile and web platforms, balancing roadmap execution, platform stability, and operational excellence.
- Supporting transformation across mobile, web, APIs, cloud, DevOps, testing, and platform engineering by modernizing practices, adopting AI enabled, specification driven development, and improving delivery quality and speed.
- Championing exceptional member experiences by improving usability, performance, accessibility, reliability, and security.
- Partnering with Product, Architecture, Core Banking, Quality Engineering, Infrastructure, Security, and Business teams to modernize engineering, simplify delivery, and execute the technology roadmap.
- Driving predictable delivery through effective planning, release management, engineering metrics, and continuous delivery practices.
- Streamlining Level 3 production support by improving observability, automation, incident management, root cause analysis, and vendor accountability.
- Building strong partnerships with technology vendors, establishing clear expectations for delivery, quality, innovation, and operational performance.
- Coaching and developing high performing engineering teams while fostering a culture of technical excellence, ownership, innovation, continuous learning, and AI adoption.
What You’ll Bring to the Team
- Bachelor and/or Master Degree in Computer Science, Engineering, Information Technology, or a related field.
- 10+ years of experience in software engineering and technology delivery
- 7+ years leading software engineering teams delivering customer facing mobile and web solutions.
- Strong understanding of iOS and Android platforms and modern web technology stacks, including frontend frameworks, APIs, cloud platforms, CI CD, DevOps, platform engineering, and modern software architecture.
- Experience leading engineering modernization, AI enabled development, developer productivity, automation, and specification driven software delivery.
- Proven success balancing roadmap delivery, platform stability, operational excellence, and technical debt reduction.
- Experience managing technology vendors and engineering partners in complex delivery environments.
- Strong understanding of release management, production operations, observability, incident management, and Site Reliability Engineering principles.
- Excellent leadership, communication, stakeholder management, coaching, and problem solving skills.
- Passion for building high performing engineering teams and delivering exceptional digital experiences for members.
- Strategic thinker with strong problem solving skills and excellent communication abilities.
- Strong understanding of financial landscape to inform strategic vision and enable business outcomes.
Extra Skills That Set You Apart
- Familiarity with agile leadership practices and continuous improvement methodologies
- Experience working in financial services or a regulated environment
- Relevant certifications such as ITIL, PMP, or cloud platform certifications
- Experience in digital banking, fintech, or other regulated industries.
- Experience leading digital transformation and modern engineering practices across mobile, web, APIs, cloud, DevOps, Quality Engineering, and platform engineering.
- Experience building and supporting scalable, resilient, and highly available digital platforms and large scale production environments.
- Knowledge in Accessibility standards (WCAG) and regulatory requirements.
What You’ll Earn
- Salary range of $141,100 to $190,900 per annum.
- Eligibility for annual incentive program.
Why You’ll Love Working Here
- Living Wage Employer: largest private sector Living Wage Employer in Canada.
- Customizable Benefits: flexible benefit packages that can be tailored annually.
- Generous Vacation: new employees start with 3 4 weeks of vacation per year.
- Extra Stat Holidays: 2 extra days plus care days.
- Immediate Health Coverage: health and dental benefits begin on hire date.
- Defined Benefit Pension: retirement plan provides a guaranteed income for life.
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