Senior Engineer, Infrastructure Engineering (Platform)

The Senior IT Infrastructure Engineer is responsible for the design, engineering, implementation, deployment, documentation, testing, and ongoing capacity planning of infrastructure solutions, such as hardware, software, and systems configuration solutions.

The individual in this role is expected to think strategically, drive long-term infrastructure improvements, influence technical roadmap decisions, and handle critical, company-wide outages.

A key responsibility involves serving as a mentor and coach, where they guide our junior engineers through direct training and technical leadership.

System Reliability & Architecture: Design, build, and maintain highly available and scalable distributed systems.

Define Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to measure and ensure system health.

Release Engineering & CI/CD Pipelines: Architect and optimize end-to-end CI/CD pipelines to ensure rapid, safe, and repeatable software delivery.

Automation & Engineering: Reduce manual, repetitive work by writing code and automation scripts using languages like Python, PowerShell, or Java to improve efficiency and system reliability.

Advanced Problem Solving: Exceptional analytical skills with the ability to correlate and troubleshoot complex issues across diverse platforms.

This individual serves as the final point of escalation for high-impact technical challenges, utilizing command-line mastery and interactive shells to resolve deep-system anomalies.

Infrastructure & Platform Engineering: Serve as the technical lead for hybrid infrastructure, managing the full lifecycle of on-prem and cloud-based resources.

Monitoring & Observability: Develop the strategic roadmap for monitoring and observability across the hybrid environment.

Capacity Planning & Performance: Analyze system resource usage to forecast and manage capacity, ensuring systems handle traffic growth.

Mentorship & Leadership: Mentor junior team members, conduct code reviews, and promote SRE best practices across the organization.

Security & Compliance: Maintain a high-security baseline for all platform services, ensuring compliance with SOC 2, PCI-DSS, or CIS Benchmarks where applicable.

Conduct regular security audits, manage encryption protocols, and ensure all infrastructure follows the principle of least privilege.