Senior Engineer - AIOps

Job Responsibilities

• Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Designs, builds, and operationalizes AIOps platforms that automate event correlation, anomaly detection, and incident remediation across client environments.
• D evelops and integrates AI/ML models into operational workflows — including predictive alerting, root-cause analysis, and capacity forecasting.
• Architects and implements RAG pipelines and Agentic AI workflows to augment operations team productivity and reduce MTTR.
• Follows the AI Development Lifecycle (AIDLC) — from problem framing, data readiness, and model selection through to integration, testing, deployment, and monitoring of AI- powered solutions.
• Actively uses AI-accelerated development tools such as Claude, ChatGPT, Cursor, and GitHub Copilot to improve coding velocity, test coverage, documentation quality, and solution design.
• Builds and maintains CI/CD pipelines and infrastructure-as-code templates to support automated, repeatable deployments across cloud and hybrid environments.
• Manages and optimizes containerized workloads on Kubernetes (EKS, AKS, or on-prem), ensuring high availability and operational efficiency.
• Supports observability strategy — defining metrics, logs, and traces standards and integrating AI-driven insights into monitoring dashboards.
• I mproves operations by conducting systems analysis; recommending changes in policies, tooling, and engineering procedures.
• Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; readingprofessional publications; maintaining personal networks; participating in professional organizations.
• Supports and develops software engineers by providing advice, coaching, and educational opportunities.
• Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.
• Your future at Presidio Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.
• Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.