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Key skills for this role
Lead triage of high-severity hardware issues within the deployed fleet, spanning compute, controls, networking, and sensor systems.
Drive end-to-end root-cause investigations across subsystem boundaries, from initial field report through confirmed root cause.
Develop novel analysis methods and lab reproduction setups to recreate field issues and validate fixes.
Propose, scope, and drive long-term hardware design changes, partnering with fleet support engineers and hardware design teams from problem statement through implementation and fleet-wide validation.
Mentor less experienced engineers and communicate findings and recommendations to engineering and cross-functional stakeholders.
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Proficiency with Precision Time Protocol (PTP), including network synchronization troubleshooting, hardware timestamping, and timing analysis.
Strong scripting/automation skills (Python or SQL) to build tooling for fleet log analysis, lab equipment control, and automated test/reproduction pipelines.
Experience owning a subsystem domain end-to-end: from field-issue detection through containment, root cause, design fix, and fleet-wide validation.
History of driving cross-functional design reviews and influencing hardware design decisions at the component or system level.
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Full-time
Senior · 10+ years experience
Hybrid
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