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Senior E-billing Coordinator
Osler, Hoskin & Harcourt LLP
Vancouver, CAN
Full-time
Senior · 3+ years experience
Hybrid
CAD 70000-80000 yearly / year
Discovered 1 weeks ago
CMSAderantE-billing EliteSAPPrebill ViewerPower BI
Free
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Ready to ScanKey skills for this role
CMSAderantE-billing Elite
Key Skills for This Role
CMSAderantE-billing EliteSAPPrebill ViewerPower BI
Full Job Posting
Major Responsibilities
- Manage client e-billing processes, including invoice submissions, follow-up, and issue resolution.
- Review and resolve e-bill rejections, short pays, appeals, and billing discrepancies.
- Handle complex client billing requirements, including UTBMS and activity code compliance.
- Respond to billing and e-billing inquiries from clients and internal stakeholders.
- Monitor outstanding billing issues and partner with Accounts Receivable to support timely payment collection.
- Participate in client calls to discuss invoice status, payment issues, billing appeals, and rejection resolution.
- Liaise directly with client billing contacts, including large financial institutions and corporate clients.
- Maintain accurate client and matter records and ensure compliance with client billing guidelines.
- Prepare billing reports, reconciliations, and management reporting.
- Develop training materials and provide billing and e-billing training to team members and timekeepers.
- Act as a subject matter expert for billing systems, processes, and best practices.
- Identify opportunities and participate in improving billing processes, reducing invoice rejections, enhancing reporting capabilities, and supporting implementation of system enhancements.
- Provide backup support to Billing team members as required.
- Deliver a white-glove client service experience through proactive communication, personalized support, issue resolution, and relationship management, ensuring a high level of responsiveness and client satisfaction.
Knowledge and Skills
- Strong understanding of legal billing, e-billing, and Accounts Receivable processes.
- Experience with CMS/Aderant, E-billing Elite, SAP, Prebill Viewer, Power BI, or similar systems.
- Knowledge of LEDES billing formats, UTBMS coding structures, and client-specific billing guidelines.
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