Senior Director, Program Delivery

Lead the execution of the AI Group's most strategic and complex programs, ensuring alignment with RBC's $1 billion AI ambition and organizational goals.

Partner with VP, Solutions Engineering & Delivery and senior AI Group leadership to translate strategic priorities into actionable program plans with clear roadmaps, milestones, and deliverables.

Oversee multiple large-scale AI delivery programs simultaneously, managing interdependencies across ATOM Engineering, AI Solutions Engineering, platform teams, and business lines.

Work with senior leadership to define business cases, program objectives, scope, timelines, and budgets for major AI initiatives.

Translate program vision into detailed execution plans with associated financial targets, delivery design, and measurable key performance indicators.

Establish and mature program management practices across the AI Solutions organization, creating standardized processes, methodologies, and tools.

Drive continuous improvement by identifying opportunities for process optimization and implementing best practices to enhance delivery effectiveness.

Manage and facilitate the execution of scaled Agile delivery including dependencies across programs and initiatives, technology prioritization, resource planning, and platform capabilities.

Leverage OKRs and KPIs to track program health, delivery velocity, and business outcomes, establishing data-driven decision-making practices.

Provide executive-level reporting for Executive Steering Committees and senior stakeholders with timely updates on program status, risks, and mitigation strategies.

Apply technical expertise to understand AI solution architectures, platform dependencies, and engineering constraints that impact program delivery.

Partner closely with engineering leaders (ATOM Engineering, AI Solutions Engineering, Platform teams) to balance technical excellence with delivery timelines.

Navigate complex technical trade-offs and help teams make informed decisions on architecture, tooling, and delivery approaches.

Establish technical governance processes that ensure quality, scalability, and reliability without compromising delivery speed.

Serve as a credible technical voice in stakeholder discussions, translating technical concepts for business audiences and business needs for technical teams.

Build strong relationships with key stakeholders across AI Research, Applied AI, platform teams (Lumina, AI Architecture), business line CIOs, and enterprise partners.

Facilitate effective communication and collaboration among program teams, technology partners, and senior leadership to drive alignment and remove blockers.

Partner with AI Governance, Model Risk, and compliance teams to ensure program deliverables meet regulatory and ethical AI standards.

Collaborate with business line leaders to understand requirements, manage expectations, and ensure AI solutions deliver measurable business value.

Drive cultural transformation by fostering a program mindset, shared ownership, and user-centric delivery practices across delivery teams.

Build and lead a high-performing team of program managers and delivery leads responsible for executing AI solution programs.

Foster a culture of ownership, innovation, accountability, and continuous learning within the delivery team.

Mentor and develop program management talent, creating career pathways and building organizational capability.

Empower delivery teams with the tools, processes, and support needed to succeed in a fast-paced, complex delivery environment.

Champion strategic storytelling and change management to drive adoption of new delivery practices and cultural mindsets.

Identify, assess, and proactively mitigate program risks, developing contingency plans and ensuring effective risk management across the portfolio.

Drive issue resolution and escalation management, ensuring obstacles are addressed quickly and effectively.

Manage program budgets and financial planning in collaboration with finance and business management teams.

Optimize resource allocation across programs, balancing capacity, skills, and priorities to maximize delivery throughput.

Track program spend, forecast future needs, and ensure cost efficiency across the AI solutions delivery portfolio.

Background as a software engineer, platform engineer, or distinguished engineer who transitioned into delivery leadership.

Experience leading platform engineering teams or building platform-as-a-product capabilities.

Project Management Professional (PMP), Agile, SAFe, or Scrum Master certifications.

Experience driving cultural transformation and organizational change in engineering organizations.

Understanding of generative AI, foundation models, MLOps, and AI solution delivery at enterprise scale.

Experience managing programs with budgets of $10M+ and cross-functional teams of 50+ people across multiple workstreams.

Familiarity with digital banking platforms, online/mobile systems, or customer-facing technology delivery.

Computer Science degree or equivalent technical background; Master's degree in technology management or related field is a plus.

Track record of thought leadership through conference speaking, technical writing, or community engagement.

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Strategic impact : Drive the delivery of RBC's most transformative AI programs, directly contributing to the bank's $1 billion AI ambition.

Leadership opportunity : Build and lead a program delivery team while shaping AI delivery practices and standards across the organization.

Technical and strategic blend : Leverage your engineering background while driving organizational delivery excellence.

Diverse and complex portfolio : Manage cutting-edge AI initiatives spanning ATOM deployment, generative AI, fraud detection, credit optimization, and more.

Cross-functional influence : Partner with leading AI researchers, engineers, platform teams, and business leaders across RBC.

Comprehensive Total Rewards Program including competitive compensation, bonuses, flexible benefits, and stock options.

Talent development : Leaders who support your growth through coaching, mentorship, and opportunities to expand your delivery expertise.

Dynamic, high-performing team : Work alongside some of the brightest minds in AI, technology, and financial services.

Opportunities for progressively greater impact : As RBC's AI portfolio scales, so will your scope, influence, and career opportunities.

#LI-POST

#TechPJ

Job Skills

Additional Job Details

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.