Senior Director HR Shared Services

Own Cooper's key vendor relationships across benefits (brokers, carriers), payroll (processors, tax filing services), and HRIS (system vendors and implementation partners), including EOR vendors supporting Cooper's international employee population.

Negotiate vendor contracts, service levels, and budgets in partnership with Finance and the CHRO, and evaluate performance to inform renewal, replacement, or consolidation decisions.

Own audit and compliance readiness across benefits, payroll, and HRIS functions, including data privacy, wage/hour, and benefits regulatory requirements, and serve as the primary point of contact for related compliance audits and regulatory inquiries

Lead, coach, and develop a growing team across Benefits, Payroll, and HRIS & People Data, setting clear priorities and professional development goals.

Foster a culture of accuracy, responsiveness, and continuous improvement within the shared services function.

Partner closely with HR Business Partners, Finance, Legal, and business leaders as a trusted advisor on benefits, payroll, and HRIS matters, representing HR Shared Services in cross-functional initiatives as needed.

12+ years of progressive HR shared services experience, including direct experience across two or more of Benefits, Payroll, and HRIS/People Data.

Bachelor’s degree in human resources, Business, or a related field preferred; equivalent professional experience will be considered in lieu of a degree.

Direct experience managing global or multi-country payroll and/or benefits operations, with strong working knowledge of applicable regulatory requirements across multiple jurisdictions.

Demonstrated experience leading successful system implementations, migrations, or consolidations (e.g., UKG, ADP, Workday, or similar HRIS platforms).

Experience integrating shared services functions following mergers or acquisitions.

Experience managing vendor relationships, contracts, and budgets across benefits, payroll, and HRIS, and managing or leading teams of HR operations professionals.

Strong analytical skills with the ability to use HR data and reporting to drive decisions, with a results-oriented mindset and strong work ethic.

Relevant professional certifications preferred (e.g., Certified Payroll Professional (CPP), Certified Employee Benefit Specialist (CEBS), SHRM-CP/SCP, or PHR/SPHR).

Experience operating in a fast-growing, acquisitive organization with evolving processes and systems, comfortable managing multiple, disparate systems while working toward long-term consolidation.

Industrial background preferred, with exposure to manufacturing or industrial services businesses a plus.

Hands-on leader who balances strategic system/process design with day-to-day execution and communicates effectively to build trust and credibility with senior leaders and employees at all levels.

Collaborative partner who demonstrates integrity, professionalism, and sound judgment, contributing positively to Cooper's HR and broader company culture.

Most benefits are effective on your first day of employment, no waiting period.

Comprehensive medical, dental, and vision insurance.

Company-paid life, AD&D, short-term, and long-term disability coverage (6-month short-term disability waiting period).

Voluntary life, AD&D, and long-term disability buy-up plan.

Voluntary benefit plans including accident, critical illness, and hospital indemnity insurance.

401(k) with up to 5% company match; employees are 100% vested on Day 1.

Maternity and parental leave, Arc Fertility Benefits, and an Employee Assistance Program (EAP) for mental health support.

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.