Senior Cloud Site Reliability Engineer AP

What is special about Lighthouse?

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals.

We elevate the strengths and talents of those around us while leveraging opportunities for growth.

We offer the experience of solving complex problems while continuing to grow multiple facets of your career.

Lighthouse is where innovation meets support and where collaboration is the key ingredient to success.

We grow together and are stronger together.

What’s unique about this role?

The Senior Cloud Site Reliability Engineer (Senior Cloud SRE) is responsible for ensuring the reliability, scalability, availability, performance, security, and operational excellence of Lighthouse’s cloud platforms and critical product infrastructure.

This role combines software engineering, cloud engineering, automation, observability, and operational governance practices to build highly resilient and self-healing platforms across hybrid and cloud-native environments.

The ideal candidate will drive SRE best practices, improve service reliability through automation, establish observability standards, and partner closely with Engineering, Product, Security, DBA, and DevEx teams to improve operational maturity across the organization.

The role requires deep expertise in cloud infrastructure, Kubernetes, DevOps/SRE principles, telemetry, incident management, monitoring, and automation, along with strong collaboration and communication skills.

What will this person do?

Site Reliability Engineering & Operational Excellence Drive and implement Site Reliability Engineering (SRE) best practices across cloud platforms and services.

Define, maintain, and improve: Service Level Indicators (SLIs) Service Level Objectives (SLOs) Service Level Agreements (SLAs) Error Budgets Improve service reliability, resiliency, scalability, and operational efficiency.

Establish operational standards, reliability governance, and production readiness practices.

Conduct Root Cause Analysis (RCA), postmortems, and reliability improvement initiatives.

Participate in on-call rotations, incident management, and major incident resolution activities.

Continuously improving operational processes to reduce Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) Observability, Monitoring & Telemetry Design, implement, and maintain enterprise observability and telemetry platforms.