Enterprise Program Manager

You'll be joining our Customer Growth team, a close-knit and collaborative group of professionals from all over the globe. Led by one of Lighthouse's founders, our mission is to nurture amazing client relationships by retaining and growing our customers. In this team, you'll have the autonomy to make your mark while being a key player in our global strategy. We are passionate about delivering an exceptional customer experience and are excited for you to help us make a real impact.

What's in it for you?

Flexible time off: Autonomy to manage your work-life balance.

401k matching: Up to 4%.

Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.

Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.

Employee Assistance Program: 100% confidential and free.

Employer paid Short Term Disability + $50,000 Life Insurance

Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.

Wellbeing support: Subsidized ClassPass subscription.

Referral bonus: Earn rewards for bringing in new talent.

Proven experience in a program or project management role, successfully managing enterprise or global accounts.

Strong hospitality industry knowledge, with a deep understanding of hotel management structures, chain operations, and the OTA environment.

Demonstrated ability to manage multiple complex projects concurrently, from planning and resource allocation to risk management and execution.