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Senior Cloud Ops Engineer
Tyler Technologies
USA
Full-time
Senior · 6+ years experience
Hybrid
Discovered 2 weeks ago
TerraformCloudFormationAWSEC2VPCALB
Free
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TerraformCloudFormationAWS
Key Skills for This Role
TerraformCloudFormationAWSEC2VPCALB
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Responsibilities
- Design and develop infrastructure solutions to support business functions, processes, and applications
- Maintain and build infrastructure to standards, performing updates and upgrades to environments, tools and scripts
- Monitor and acknowledge alerts and provide root cause analysis
- Develop, evaluate, and make recommendations for alternative infrastructure solutions.
- Implement and manage AWS infrastructure using tools like Terraform, CloudFormation, or other IaC tools.
- Leverage AWS services such as EC2, VPC, ALB/NLB, Route53, S3, Lambda, Systems Manager, Step Functions, and Image Builder for scalable, repeatable environments.
- Create and maintain CI/CD pipelines (e.g., GitHub Actions) to automate testing, deployment, and rollback processes.
- Understand the nuances of single-tenant SaaS applications, including tenant isolation, customer-specific configurations, and version control.
- Work closely with product and engineering teams to plan deployments, manage upgrades, and ensure consistency across multiple customer instances.
- Work with teams to ensure minimal downtime and swift recovery from deployment issues.
- Works with managers and directors to implement tactical solutions to ensure continuity of operations are maintained and recurring problems are prevented or eliminated
- Advanced troubleshooting and problem skills to solve complex issues with or without documented
- Collaborate with cross-functional teams to develop tools and processes that improve deployment reliability and velocity.
- Perform root-cause analysis on production incidents and implement preventive measures.
Qualifications
- Bachelor’s degree preferred, or equivalent, in area of specialty
- 6-8 years’ experience in the field or related area
- Ability to guide a team of admins through a project to completion and directs work of others
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