Senior Claims Manager
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Key skills for this role
About the Role
Gleeds is seeking a Senior Claims Manager to support an iconic giga program in Riyadh. The role involves managing projects, reviewing contractor correspondence, establishing entitlement on claims, and coordinating with stakeholders.
Key Skills for This Role
Responsibilities
- Manage projects to deliver high quality services and deliverables in accordance with Gleeds procedures
- Positively engage with Clients and develop, grow and maintain Client relationships
- Review and respond to contractor contractual correspondence and notice letters
- Establish and defend entitlement on EOT, prolongation, and disruption claims
- Assess contractor submissions for substantiation and compliance with contract provisions
- Manage a high volume of outstanding correspondence, ensuring timely and prioritised responses
- Implement and maintain correspondence tracking systems across multiple stakeholders
- Coordinate multifaceted letter responses across technical, project controls, commercial, and contracts teams
- Engage confidently with complex, senior stakeholders — client and PMC level
- Produce and present reports to Clients
- Advise Directors promptly of any issues that have arisen or might arise on projects
Requirements
- MRICS, FRICS, MCIArb, or equivalent Chartered status
- LLM, BSc Quantity Surveying, Law degree or equivalent
- 15+ years post graduate demonstrable experience in commercial claims management
- 3+ years’ experience in Saudi Arabia
- 3+ years’ experience with a consultancy organization
- Experience of giga scale building projects
- Sound knowledge and practical experience of post contract claims management
- Clear and effective communication skills both oral and written
- Fluent English level written and oral skills
- Transferable Iqama
Full Job Posting
About this opportunity
- Senior Claims Manager
- Riyadh, Saudi Arabia
- Buildings & Real Estate construction
- Post Contract Commercial Management
- Gleeds in the Kingdom of Saudi Arabia has an exciting opportunity, supporting an iconic giga program in Riyadh.
Key Responsibilities
- Managing projects to deliver high quality services and deliverables in accordance with the Gleeds procedures.
- Positively engaging with Clients and developing, growing and maintaining Client relationships.
- Review and respond to contractor contractual correspondence and notice letters.
- Establish and defend entitlement on EOT, prolongation, and disruption claims.
- Assess contractor submissions for substantiation and compliance with contract provisions ensuring that clear and auditable demonstration of entitlement and quantum are present.
- Manage a high volume of outstanding correspondence, ensuring timely and prioritised responses.
- Implement and maintain correspondence tracking systems (in line with Client's document management systems) across multiple stakeholders and being able to provide real time, live updates.
- Coordinate multifaceted letter responses across technical, project controls, commercial, and contracts teams.
- Engage confidently with complex, senior stakeholders — client and PMC level.
- Experience working under FIDIC based contracts (or variants thereof) in a Middle East context.
- Awareness of the current contractor claims environment on Saudi mega projects.
- Producing and presenting reports to Clients.
Experience, Knowledge And Key Skills
- MRICS, FRICS, MCIArb, or equivalent Chartered status.
- LLM, BSc Quantity Surveying, Law degree or equivalent.
- 15+ years post graduate demonstrable experience in commercial claims management.
- 3+ years’ experience in Saudi Arabia.
- 3+ years’ experience with a consultancy organization.
- Experience of giga scale building projects.
- Sound knowledge and practical experience of post contract claims management.
- Clear and effective communication skills both oral and written.
- Ability to absorb complex information and assess requirements readily.
- Fluent English level written and oral skills.
- Transferable Iqama.
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