Senior Change Management Specialist

Prepare materials, coordinate engagement activities, and track stakeholder engagement

Equip champions and business leads with tools to drive confidence and adoption

Develop coaching materials, toolkits, and messaging that reinforce desired behaviors

Partner with leadership and internal teams to amplify key communications

Create clear, engaging content tailored to different audiences

Partner with Product and Learning teams to deliver effective enablement experiences

Support delivery of training and communications, including follow-up and effectiveness tracking

Maintain and evolve toolkits, FAQs, and supporting resources

Monitor adoption metrics and translate data into actionable insights

Gather and synthesize stakeholder feedback and readiness signals

Support feedback loops across testing, training, and post-launch activities

Identify opportunities to strengthen adoption and embed new ways of working

Support planning and execution of change and enablement activities end-to-end

Track timelines, risks, and deliverables across multiple workstreams

Facilitate meetings, document outcomes, and communicate progress clearly

3–5 years' experience in change management, transformation, L&D, or a related field

Experience supporting technology or digital platform adoption projects

Proven ability to manage multiple priorities and achieve defined plans

Experience working cross-functionally with product, communications, or L&D teams

Experience in consulting, agency, or professional services environments

Background in healthcare, life sciences, or other regulated industries

Exposure to AI, automation, or emerging technology programs

Familiarity with digital workplace and productivity tools such as Smartsheet or Asana