Base Career helps you apply smarter for this job.
Key skills for this role
About Tillster Tillster, headquartered in the USA, is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.
Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.
The Senior Business Development Representative (Senior BDR) owns new-business pipeline generation for Tillster's enterprise sales motion: qualifying inbound leads and running proactive outbound prospecting to build qualified pipeline and booked meetings for the enterprise Account Executive team.
This role reports directly to Sales leadership. There is no dedicated BDR manager layer today, so the Senior BDR is expected to operate with real autonomy: configuring and troubleshooting their own tools, exercising judgment on messaging and targeting strategy, and escalating genuine blockers promptly rather than working around them silently or waiting to be asked. “Senior” in this role's title reflects the level of independent judgment and technical ownership required, not simply tenure.
• Manage and qualify inbound leads for the enterprise sales team, applying defined scoring and qualification criteria to prioritize and route leads efficiently.
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
, USA
Senior Data Analyst HYBRI- MUST WORK EST( Eastern Standard Time, United States) About Tillster Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a dec
, USA
Senior Data Analyst HYBRI- MUST WORK EST( Eastern Standard Time, United States) About Tillster Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a dec
, USA
Senior Business Development Representative (Senior BDR)-Hybrid About Tillster Tillster, headquartered in the USA, is the global leader in digital ordering and customer engagement solutions. For over a decade we have deve
, USA
Miami, USA
, USA
, USA
, USA
, USA
, USA
, USA
Miami, USA
San Diego, USA
• Independently build, QA, and iterate outbound sequences in Apollo (cold ICP, warm re-engagement, entry-point product), including A/B subject-line testing, without requiring a manager or engineer to diagnose configuration errors.
• Conduct discovery conversations to understand prospect needs, decision-making structure, and timeline, and deliver compelling initial positioning of Tillster's platform.
• Own the quality and deliverability of the outbound program: monitor sending-domain health, personalization accuracy, and quality metrics (connect rate, reply rate, open rate); identify and resolve issues — such as a broken personalization token or a cold sending domain — within 24 hours of discovery, not weeks.
• Collaborate closely with enterprise Account Executives to coordinate handoffs, align on target account strategy, and support pipeline coverage goals.
• Maintain accurate, real-time activity and pipeline records in both Apollo and HubSpot, Tillster's system of record.
• Verify, and identify issues while testing HubSpot workflows and Apollo sequences independently; escalate platform-level issues with a clear diagnosis and suggested fix already in hand.
• Provide regular, self-generated reporting on activity and pipeline metrics to the hiring manager, flagging risks and opportunities proactively rather than on request.
Judgment & Autonomy
• Exercise independent judgment in balancing outreach volume against personalization and relevance; raise and discuss any planned deviation from agreed messaging or targeting strategy rather than implementing it unilaterally.
• Escalate blockers the same day they are identified, with a recommended path forward rather than a status update alone.
• Produce original, account- and product-specific work product. AI tools may be used to support drafting, but deliverables (playbooks, sequences, messaging) must reflect independent research and value add, Tillster-specific detail, and the author's own command of the material; not generic or templated output.
• Outbound activity: calls, emails, sequences initiated, and meetings booked per week/month.
• Outbound quality: connect rate, email open and reply rate, and sequence-level A/B results — tracked as leading indicators alongside volume, not as a substitute for it.
• Qualified pipeline generated and qualified meetings held against the quota ramp defined in the Senior BDR Compensation Plan.
• CRM data quality: completeness and accuracy of HubSpot records, assessed on a rolling basis.
• Ramp milestone completion: proportion of onboarding and MBO milestones completed independently and to standard, without requiring the hiring manager to rebuild or complete the deliverable.
• Minimum 2-3 years of experience in a quota-carrying BDR, SDR, or inside sales role, with demonstrated independent (not team-assisted) attainment against outbound activity and pipeline targets.
• Hands-on experience configuring and troubleshooting a modern sales engagement platform. Apollo strongly preferred (Outreach or Salesloft acceptable equivalent), integrated with a CRM, ideally HubSpot.
• Demonstrated experience operating with minimal supervision, for example as the sole or founding BDR on a small team, or in an environment without a dedicated BDR manager.
• Experience in or strong familiarity with the restaurant, QSR, hospitality technology, or franchise/multi-unit operator space is strongly preferred.
• Bachelor's degree preferred but not required; demonstrated autonomous performance is weighted more heavily than credential.
• Recruiter screen with a Talent Acquisition Specialist.
• Interview with the hiring manager
• Hands-on technical exercise:
• Interview with Sales & Marketing leadership
• Reference check
Pay and Benefits (USA)
Base salary range of $85,000-$90,000; OTE up to $115,000, commensurate with experience.
Equity: All employees within the U.S. are eligible to participate in the Stock Option Plan.
Health Benefits: All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits. Additional health benefits include Healthcare and Dependent Care reimbursement programs, Employee Assistance Program (“EAP”) and Optum Care 24-hour confidential medical counseling services.
Holidays: The company observes ten (10) paid holidays per calendar year.
Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years. Eligible part-time employees earn pro-rated PTO.
Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan.
Education, Learning & Development: We offer college tuition and education assistance programs; LinkedIn Learning courses; and ongoing learning and development opportunities.
Local Candidates Strongly Preferred No Visa Sponsorship Principals only – no Agencies or calls pleaseTillster is proudly an Equal Opportunity Employer
RECRUITMENT FRAUD WARNING We want to help you stay safe during your job search. Tillster will never:
Request personal/financial information during recruitment
Require payment or fees
Ask for sensitive PII before a formal job offer
Collect information via email or phone (only through secure channels)
Extend offers without in-person or virtual interviews
Red flags: All official communications come from @ tillster.com addresses only Suspicious activity? Report immediately to Tillster HR, Legal, or Cyber Security teams.
Restaurant commerce software provider helping quick-service and fast-casual brands manage ordering, delivery, loyalty, and guest data.
Visit company websiteJobs and hiring trendsUSD 85000-90000 yearly / year
Full-time
Entry · 2+ years experience
Hybrid
Apply faster on company sites with our extension.