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Senior Business Application Support Analyst, Recordkeeping
CIBC Mellon
Mississauga, CAN
Full Time
Senior
4 days ago
Business AnalysisUnitraxdCCMMS OfficeProject ManagementBusiness Process Management
Free
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Business AnalysisUnitraxdCCM
About the Role
CIBC Mellon seeks a Senior Business Application Support Analyst to provide business analysis expertise for Recordkeeping system applications. The role involves managing complex initiatives, supporting development, and liaising between business operations and IT.
Key Skills for This Role
Business AnalysisUnitraxdCCMMS OfficeProject ManagementBusiness Process Management
Responsibilities
- Facilitate meetings, document and distribute meeting minutes, and utilize project management skills
- Analyze, define and document business requirements for the line of business
- Analyze and map business workflows for process improvement and automation
- Provide BA support for development to Recordkeeping applications
- Execute configuration changes to Business Process Management application
- Execute investment product changes and launches with focus on risk mitigation
- Support queries about Recordkeeping application functionality
- Provide statement and confirm management on behalf of the business
- Support client discussions on application of existing functionality
- Assist with issue resolution related to Recordkeeping applications
- Liaison between business operations and Information Technology
- Coordinate and participate in business acceptance testing, impact analysis, and development of policies and procedures
Requirements
- University education or equivalent post secondary
- Five years of related experience
- Knowledge of Mutual Funds and Pooled Funds industry
- Systems knowledge of Unitrax and dCCM
- Working towards industry recognized certification in Business Analysis
- Canadian Securities Course
- Time management, leadership, organizational, analytical, written and oral communication skills
- PC skills (MS Office); business acceptance testing
Full Job Posting
Company Information
- CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada.
- We are passionate about providing exceptional client service backed by our culture of innovation and success.
Position Overview
- The Senior Business Application Support Analyst, Recordkeeping, provides business analysis expertise related to Recordkeeping system applications.
- Manage larger and more complex initiatives within the team.
- Provide guidance, support and leadership to the Business Analysts within the team, and assist the Manager as required.
Responsibilities
- Facilitate meetings, document and distribute meeting minutes and utilize project management skills when necessary.
- Analyzes, defines and documents business requirements for the line of business.
- Analyzes and maps business workflows or processes for process improvement and automation opportunities.
- Provides BA support for development to Recordkeeping applications.
- Executes configuration changes to Business Process Management (workflow) application.
- Executes investment product changes and investment product launches with a strong focus on risk mitigation.
- Independent review of investment product changes and launches.
- Adherence to SOC controls.
- Supports queries about Recordkeeping application functionality.
- Provide statement and confirm management on behalf of the business; track schedule and deliverables for the clients.
- Supports client discussions on the application of existing functionality to meet client business needs.
- Assists with issue resolution related to Recordkeeping applications.
Qualifications
- University education, or equivalent post secondary.
- Five years of related experience.
- Knowledge of the various products within the Mutual Funds and Pooled Funds industry.
- Systems knowledge of Unitrax and dCCM, imaging & workflow application.
- Working towards completion of an industry recognized certification in Business Analysis.
- Canadian Securities Course.
- Time management, leadership, organizational, analytical, written and oral communication skills.
- Build and maintain solid relationships with business and technology partners.
- Knowledge of operational procedures and processes.
- PC skills (MS Office); business acceptance testing.
Salary
- The salary band for this position ranges between CAD 84,000 CAD 126,000.
- Individual pay is determined by factors such as job related skills, market conditions, relevant experience, education, training, and internal equity.
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