Business Application Support Analyst, Recordkeeping

CIBC Mellon

Mississauga, CAN

Full Time

Mid

3 days ago

UnitraxdCCMWealthLinkWealthDocWealthDecisionsMicrosoft Office Suite

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About the Role

CIBC Mellon is looking for a Business Application Support Analyst to support Recordkeeping & Pension Benefits system applications and processes. You will execute configuration changes, support statement production, and act as liaison between business operations and IT.

Key Skills for This Role

UnitraxdCCMWealthLinkWealthDocWealthDecisionsMicrosoft Office Suite

Responsibilities

Support Unitholder statement and confirm production processes, including executing statement jobs, reviewing output, responding to inquiries and addressing investigations
Execute configuration changes for Unitrax, DCCM, WealthLink and WealthDoc
Adhere to SOC/audit controls and procedures
Execute investment product changes and launches with a strong focus on risk mitigation
Support inquiries about Recordkeeping application functionality
Support client discussions on application of existing functionality to meet client business needs
Assist with issue resolution related to Recordkeeping applications
Generate reports and develop queries to meet client and operational needs
Liaise between business operations and Information Technology
Analyze, define and document business requirements for the line of business
Analyze and map business workflows or processes for process improvement and automation opportunities
Provide BA support when deploying system enhancements

Requirements

University education or equivalent post secondary
Three years of related experience
Knowledge of various products within the Mutual Funds and Pooled Funds industry
Systems knowledge of Unitrax, dCCM, WealthDecisions, WealthLink and WealthDoc
Proficient with Microsoft Office Suite, with intermediate ability in Excel
Intermediate knowledge of macro development, VBA programming and scripts, Microsoft SSRS Report development, PC SAS
Working towards completion of an industry recognised certification in Business Analysis
Canadian Securities Course and/or IFIC Operations Course
Time management, leadership, organizational, analytical, written and oral communication skills

Full Job Posting

Position Overview

Provides business analysis expertise to support Recordkeeping & Pension Benefits system applications, and processes.

Responsibilities

Support Unitholder statement and confirm production processes. This includes executing statement jobs, reviewing output, responding to inquiries and addressing investigations.
Executes configuration changes for Unitrax, DCCM, WealthLink and WealthDoc
Adherence to SOC/audit controls and procedures
Executes investment product changes and investment product launches with a strong focus on risk mitigation
Independent review of investment product changes and launches
Supports inquiries about Recordkeeping application functionality
Supports client discussions on the application of existing functionality to meet client business needs
Assists with issue resolution related to Recordkeeping applications
Generate reports and develop queries to meet client and operational needs.
Liaison between business operations and Information Technology
Provides business support for Recordkeeping
Participate in business acceptance testing

Qualifications

University education, or equivalent post secondary
Three years of related experience
Knowledge of the various products within the Mutual Funds and Pooled Funds industry
Systems knowledge of Unitrax, dCCM, WealthDecisions, WealthLink and WealthDoc
Proficient with Microsoft Office Suite, with intermediate ability in Excel
Intermediate knowledge of macro development, VBA programming and scripts, Microsoft SSRS Report development, PC SAS.
Working towards completion of an industry recognised certification in Business Analysis
Canadian Securities Course and/or IFIC Operations Course
Time management, leadership, organizational, analytical, written and oral communication skills
Build and maintain solid relationships with business and technology partners
Knowledge of operational procedures and processes including business acceptance testing

Salary Band

The salary band for this position ranges between CAD 70,000 CAD 110,000.
Individual pay is determined by factors such as job related skills, market conditions, relevant experience, education, training, and internal equity.

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